Nathen Hogan
Troy
Summary
Dynamic Regional Manager at Rolling Logistics with a proven track record in operations and staff development. Expert in strategic planning and delivery fleet management, enhancing team performance through effective training and leadership. Committed to optimizing profitability while ensuring safety protocols are met, fostering a culture of excellence and accountability.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Regional Manager
Rolling Logistics
2021.07 - Current
- Enhanced team performance by providing regular coaching, training, and providing feedback to staff members.
- Keeping in contact with new and existing contractors to build/maintain a stable relationship in the work environment.
- Assigning routes and structuring the team for overall success on the road.
- Ensuring overall metric standards are met and get corrected when needed
- Maintaining a stable and positive attitude around team members
- Stabilizing multiple warehouses and holding individual managers accountable for overall warehouse performance
Food Delivery Driver
Instacart
2021.01 - 2021.05
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Finding the best products for customers in the store efficiently to maintain on-time delivery standards
- Served customers promptly by smoothly collecting and delivering high volume of orders.
Dasher
DoorDash
2019.05 - 2020.01
- Improved customer satisfaction by providing timely and accurate deliveries.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
- Navigated efficiently through various delivery routes for expedited service.
- Keeping customer product stored in a closed dasher bag to ensure freshness and safety
Machine Operator
American Axle
2018.01 - 2018.08
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
Busser
Fuddruckers
2016.03 - 2016.07
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Operating a stainless steel dishwasher
Education
High School Diploma -
Adlai Stevenson Highschool
Sterling Heights2019-05
Skills
- Operations
- Strategic planning
- Staff management, training, and development
- Territory scheduling and mapping
- Industry expertise
- Delivery fleet management
- Safety protocol
- Leadership development and skills
- Attention to detail and precise decision-making
- Recruiting and hiring employees / contractors / staff
- Customer service
- Profitability optimization
Certification
- Microsoft Excel - 2 years - Expert Certification
- Microsoft Word - 12 years - Expert Certification
- Microsoft Powerpoint - 6 years - Expert Certification
- Cybersecurity - 2 years - Moderate Certification
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Regional Manager
Rolling Logistics
2021.07 - Current
Food Delivery Driver
Instacart
2021.01 - 2021.05
Dasher
DoorDash
2019.05 - 2020.01
Machine Operator
American Axle
2018.01 - 2018.08
Busser
Fuddruckers
2016.03 - 2016.07
High School Diploma -
Adlai Stevenson Highschool