Natlyn Newton
Orlando,FL
Summary
Highly motivated and committed Registered Medical Assistant with proven history of superior performance at individual, team and organizational levels. Strong ability to multi-task and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
Centerwell primary care
Apopka, FL
10.2022 - 10.2025
- Assisted in patient intake and scheduling, ensuring efficient flow of appointments.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Supported medical staff during examinations and procedures, enhancing patient care quality.
- Educated patients on treatment plans and medication instructions, improving compliance rates.
- Collaborated with healthcare team to streamline office operations and reduce wait times.
- Conducted routine lab tests and reported results, ensuring timely diagnosis support.
- Implemented inventory management practices for medical supplies, optimizing stock levels.
- Mentored junior staff in best practices for patient interaction and administrative tasks.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Registered Medical Assistant
Arthritis Center Of Orlando
Ocoee, FL
05.2016 - 10.2022
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
- Collected and documented patient medical information such as blood pressure ,weight and temperature
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Called and faxed pharmacies to submit prescriptions and refills
- Obtained client medical history, including medication information, symptoms and allergies
- Oriented and trained new staff on proper procedures and policies
- Called insurance companies to get precertification and other benefits information on behalf of patients
- Prior Authorizations for prescriptions that require an approval from the insurance companies
- Check-in and check-out patients
- Prepared and administered medications to alleviate patient symptoms
- Sanitized, restocked and organized exam rooms and medical equipment
- Documented vital signs and health history for 60 patients every day
- Taught patients about medications, procedures and care plan instructions
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Working under the direction of a Licensed practical nurse in the infusion center
- Prepared medication doses infusions for patient treatments as per physicians' orders
Teller Service Representative
First Bank VI
Christiansted , US Virgin Islands
04.2008 - 02.2015
- Coordinated daily cash reconciliation in high-volume location
- Checked amount details and fraud markers for transaction papers such as checks and money orders
- Identified sales opportunities and referred customers to branch partners in financial services
- Provided high level of customer service through friendly approach, strong professionalism and timely assistance with customer transactions
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credit
- Promoted products or services to each customer to consistently achieve sales targets
- Processed quarterly Vault and ATM audits with zero error rate
- Executed customer transactions, including deposits, withdrawals, money orders and checks
- Organized, stocked and maintained teller window area
- Maintained friendly and professional customer interactions
- Maintained teller drawer to perform bank transactions
- Executed wire transfers, stop payments and account transfers
- Processed exchange and foreign currency
- Sold cashier's checks, traveler's checks and money orders
- Handled various accounting transactions
Education
Diploma - Medical Assistant
Concorde Career Institute - Orlando
Orlando, FL06.2016
Diploma - Certified Nursing Assistant
Technical School For Nursing
St.Croix USVI 05.2006
High School Diploma -
St.Croix Adult Educational Complex
06.2005
Skills
- Regulatory compliance
- Charting and clinical documentation
- Completing insurance forms
- Patient scheduling
- Phlebotomy
- Patient care
- Injections
- Appointment setting
- Patient flow
- Telephone skills
- EKG
- Privacy and confidentiality
- Patient assessments
- Medical office administration
- Data entry
- Monitoring patient progress
- Vital signs measurement
- Medical terminology
- Customer service
- Computer literacy
- Multitasking
Certification
- CPR certified through American Heart Association
- Registered Medical Assistant (American Medical Technologist AMT )
Timeline
Registered Medical Assistant
Centerwell primary care
10.2022 - 10.2025
Registered Medical Assistant
Arthritis Center Of Orlando
05.2016 - 10.2022
Teller Service Representative
First Bank VI
04.2008 - 02.2015
Diploma - Medical Assistant
Concorde Career Institute - Orlando
Diploma - Certified Nursing Assistant
Technical School For Nursing
High School Diploma -
St.Croix Adult Educational Complex