Natori Collins
Clermont,FL
Summary
Results-driven professional with strong time management and organizational skills. Committed to enhancing company growth through efficient practices and adaptability in fast-paced environments. Proven ability to meet organizational needs while thriving under pressure.
Overview
5
5
years of professional experience
Work History
Healthcare Coordinator
Clermont Periodontics & Implant Center
Clermont
04.2026 - Current
- Coordinated patient scheduling for periodontal and implant consultations.
- Verified insurance details and explained coverage for treatment plans.
- Managed patient records and updated charts in dental systems.
- Assisted with payment discussions and office administrative tasks.
- Communicated scheduling information, appointment details and health reminders via telephone, mail and email.
Surgery Scheduler
Winter Park Ophthalmology
Winter Park, Florida
05.2023 - 03.2026
- Coordinated patient surgery instructions, pre-op forms, and arrival details.
- Verified insurance requirements and prior authorization for surgical cases.
- Updated medical records with surgery dates, referrals, and documentation.
- Booked surgeries according to physician volume and maintained prompt turnaround times.
- Communicated with patients with compassion while keeping medical information private.
Front Office Assistant
Orlando Health
Orlando, Florida
08.2021 - 04.2023
- Scheduled appointments for clients and staff members.
- Updated office calendars with new appointments and accommodated last-minute schedule changes.
- Greeted customers and provided assistance with inquiries.
- Maintained front office files, supplies, and daily paperwork flow.
- Monitored customer accounts for overdue payments or discrepancies.
Education
Bachelor of Science -
Seminole State College of Florida
Sanford, FLSkills
- Appointment scheduling
- Insurance verification
- Prior authorization
- Patient intake
- Electronic records
- Medical billing
- Referral management
- Claims follow-up
- Time management
- Detail orientation
Timeline
Healthcare Coordinator
Clermont Periodontics & Implant Center
04.2026 - Current
Surgery Scheduler
Winter Park Ophthalmology
05.2023 - 03.2026
Front Office Assistant
Orlando Health
08.2021 - 04.2023
Bachelor of Science -
Seminole State College of Florida