NATORI NELSON

Supervisor: Justin Maya (281) 794-8821

• Warehouse duties include loading, unloading, and sorting of packages of various sizes
• Scanning, tagging, and sorting packages of all sizes
• Removing and placing oversized packages on the non-conveyable belt
• Reporting to direct supervisor
• Checked products for damage or other issues before packing into boxes
• Assembled, sealed, and loaded packages into correct trucks
• Proved successful working within tight deadlines and a fast-paced environment
• Followed safety regulations to maintain safe work environment.

Manager: Cassandra Ramirez (346) 516-9081

• Answered incoming phone calls and addressed questions from customers and healthcare providers
• Worked with computerized and automated systems for dispensing medications and editing new patient profiles
• Completed paperwork, entering prescription and insurance or billing information into patient profiles
• Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
• Stocked, labeled, and inventoried medication to keep accurate records.

Manager: Quiana Purdy (228) 314-4469

• Performs all court functions and operations within the court's case management system; including data entry, verification of import from the police department, courtroom and docket management, collections, and cashier functions.
• Maintained and updated accounts: including address, phone number, employment info, account balance information, etc.
• Electronically file and retrieve court cases, dockets, and affidavits
• Notify defendants and counsel of court appearances and prepare subpoenas
• Complete court docket preparation prior to court sessions, schedule court events and manage dockets during court sessions.
• May perform duties as a cashier, collections, warrants, jail, or courtroom clerk
• Respond to record requests in a timely manner including certifying documents Municipal Court operations processes and/or policies.
• Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
• Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.

Supervisor: Amanda Dunning (228) 967-1206

• Answers inbound telephone calls in a skills-based environment where transactions range from call transfers to in-room work order requests, to complex hotel, dining, event, and entertainment reservations for VIP customers
• Assists members with registration for rooms, dinner or spa reservations, concert tickets, tournaments, etc
• Senses and exploits up-sell opportunities where appropriate; always attempting to cross-sell in cases when a specific request cannot be met
• Maintains confidentiality of customer's personal information such as identity, credit card info, comps/prizes, gambling history, and routinely updating the clients profile

Supervisor: Allison Roberts (985) 707-2061

• Assist the store manager with administrative support when needed
• Responsible for unloading/processing merchandise shipment, replenishes the sales floor & stockroom
• Responsible for properly closing out the cash till at the end of the shift and collecting end of the day sales reports
• Provides excellent customer service to external and internal customers
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.