Natroy Graves
Freeman,VA
Summary
Dynamic and detail-oriented professional with a proven track record at Hampton Inn By Hilton, excelling in customer service and time management. Enhanced operational efficiency by streamlining laundry processes and consistently delivered exceptional guest experiences. Recognized for meticulous attention to detail, ensuring accuracy in shipping and receiving tasks at Gildan.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Hampton Inn By Hilton
02.2025 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Shipping and Receiving Clerk
Gildan
07.2021 - 12.2022
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Laundry
Hampton Inn By Hilton
03.2020 - 01.2021
- Reduced time spent on laundry duties by implementing an organized system for sorting, washing, folding, and storing linens.
- Washed, dried and folded towels to keep laundry area and dressing rooms clean and properly stocked.
- Provided timely updates to clients regarding the status of their laundry orders, ensuring clear communication and accurate delivery estimates.
- Streamlined laundry processes for enhanced productivity and reduced turnaround times.
Education
N/A
Lunenburg Central High
Victoria, VA06-2002
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
Timeline
Front Desk Receptionist
Hampton Inn By Hilton
02.2025 - Current
Shipping and Receiving Clerk
Gildan
07.2021 - 12.2022
Laundry
Hampton Inn By Hilton
03.2020 - 01.2021
N/A
Lunenburg Central High
have experience in cleaning have my own cleaning services
I Natroy started a cleaning service in 2021 but never got it started because of pregnancy and had a new born as a single Mother.
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