Overview
Work History
Education
Skills
Timeline
Generic

Nattaly Jaara

Rowland Heights,USA

Overview

3
3
years of professional experience

Work History

Server

Porto’s Bakery & Cafe
West Covina, CA
11.2025 - Current
  • Delivered great customer service in fast-paced bakery environment, enhancing overall customer satisfaction.
  • Assisted customers with menu selections, providing detailed information of pastries, cakes, kitchen items and beverages.
  • Efficiently managed long customer lines, ensuring a welcoming atmosphere and timely service.
  • Resolved customer concerns quickly to ensure a positive experience.
  • Served and bussed tables, clearing dishes and maintaining clean, organized dining areas.
  • Handled cash, card transactions, and POS system operations.
  • Maintained clean and organized workstations by following with health and safety standards.
  • Packaged bakery items with attention to presentation and quality.
  • Supported opening and closing procedures, including cleaning, bussing, and preparation tasks.

Floor Lead

Skechers
City of Industry, CA
07.2025 - 01.2026
  • Led and mentored a team of sales associates, making a positive and productive work environment to consistently meet and exceed daily sales targets.
  • Managed daily store operations, overseeing opening and closing procedures, cash handling, and security protocols.
  • Made detailed stock management routines, including inventory intake, restocking, and maintaining visual merchandising standards.
  • Resolved customer issues, worked with management to ensure smooth daily store functions.
  • Gave details on Skechers products to ensure a great customer experience.

Server

Chipotle
City of Industry, CA
12.2023 - 09.2025
  • Engaged with customers to enhance their dining experience.
  • Prepared and served meals to guests, ensuring accuracy and quality.
  • Operated the cash register and handled transactions efficiently.
  • Completed closing tasks, including cleaning and restocking supplies.

Retail Sales Associate

Old Navy
City of Industry, CA
04.2023 - 06.2023
  • Assisted customers in locating merchandise and provided product recommendations.
  • Oversaw fitting rooms, organized items, and ensured efficient return processes for improved customer satisfaction.
  • Made positive relationships with team members to better store operations.

Education

Mt. San Antonio College
Walnut, CA
08-2026

High School Diploma -

John A. Rowland High School
Rowland Heights, CA
06-2023

Skills

  • Customer service
  • Cash handling
  • Food handling certification
  • Conflict resolution
  • Time management
  • Bilingual communication
  • Strong communication abilities
  • Teamwork
  • Hardworking and reliable
  • Performs under pressure

Timeline

Server

Porto’s Bakery & Cafe
11.2025 - Current

Floor Lead

Skechers
07.2025 - 01.2026

Server

Chipotle
12.2023 - 09.2025

Retail Sales Associate

Old Navy
04.2023 - 06.2023

Mt. San Antonio College

High School Diploma -

John A. Rowland High School
Nattaly Jaara