Natthida Soomtha

Providing services and support to individuals with intellectual and developmental disabilities.

• responsible for developing, implementing, and regularly updating individualized service plans (ISPs) that address the unique needs and goals of each client.
• Coordinate services across various disciplines and ensure that all team members are informed and working toward the same goals for the individual.
• Conduct assessments to evaluate clients’ strengths, needs, and progress regularly review and modify plans based on this evaluation.
• Supervise staff who deliver direct support to clients, ensuring that training is effective and aligned with best practices. This may involve providing guidance on how to implement strategies from the ISP.
• Advocate for the rights and needs of individuals with disabilities, ensuring clients receive appropriate services and support.
• Work closely with families and other stakeholders to ensure a holistic approach to care and to address any concerns or preferences expressed by the family.
• Ensure that services are provided in compliance with state and federal regulations, as well as organizational policies.
• involved in crisis intervention and management, developing strategies to address challenging behaviors and ensuring the safety and well-being of clients.
• Collect and analyze data on client progress and program effectiveness, preparing reports as required for funding agencies or regulatory bodies.
• Continuous learning and professional development are essential, stay informed about best practices, new research, and changes in policies or regulations affecting service delivery.
• Ensuring that individuals with intellectual and developmental disabilities receive comprehensive, coordinated, and effective care tailored to their specific needs.

• Provide individualized support to clients with developmental and behavioral needs, ensuring a person-centered approach.

• Administer medications as prescribed and monitor clients for side effects or changes in condition.

• Transport and supervise clients to various programs, social outings, and medical appointments, promoting community integration.

• Develop and implement weekly schedule plans (Scomm) to optimize client engagement and participation in activities.

• Enter Individual Support Plans (ISP) and relevant reports into Therap, ensuring accurate documentation and timely updates.

• Identify and report any concerns regarding client well-being or program effectiveness, advocating for necessary changes and improvements.

•Communicate facility needs and concerns to the RHS house manager, maintaining clear lines of communication.

• Assist residents with activities of daily living (ADLs) including bathing, grooming, hygiene, laundry, cooking, and cleaning.

• Plan, coordinate, and supervise recreational activities and outings for residents.

• Transport and supervise residents as necessary, ensuring their safety and security within the environment.
• manage behavioral emergencies, documenting concerns in Therap.

• Conduct comprehensive behavioral assessments and develop tailored treatment plans in collaboration with consumer families.

• Provide one-on-one support to individuals with behavioral disorders, focusing on teaching social skills and implementing effective behavior interventions.

• Maintain detailed and accurate records of client progress and treatment outcomes.

• Collaborate closely with families to design strategies that promote continued academic and social success for consumers.

• Oversaw operations for three restaurant

Thotsakan Thai and Vegetarian Cuisine

Sab Lai Thai Kitchen

Veganic Thai Cafe

locations in San Diego, ensuring high standards of customer service and satisfaction.

• Welcomed customers to a positive dining experience, managing seating arrangements and attentive service.

• Maintained a clean and organized dining room while providing efficient service to enhance customer satisfaction.

• Trained new servers in customer service protocols, cash handling procedures, and menu knowledge.

• Contributed to team success by completing side work and additional tasks as needed to support restaurant operations.

• Greeted customers and responded to inquiries, enhancing engagement with merchandise.

• Provided outstanding customer service to create a welcoming shopping experience.

• Operated cash registers efficiently, processing transactions accurately.

• Achieved established sales goals consistently, contributing to overall store performance.

• Maintained a tidy and organized store environment, ensuring merchandise was visually appealing.

• Managed front office operations, welcoming and greeting customers upon check-in and check-out.

• Handled guest registration, room reservations, and key control, ensuring smooth guest experiences.

• Processed cashier transactions and provided mail and message services.

• Assisted with administrative tasks, including printing, typing, and sorting emails.

• Answered phone calls, operated office equipment such as printers and fax machines, and coordinated with agencies for reservations.

• Exhibit products and conduct presentations at community events and exhibitions.

• Engage with customers to build and maintain relationships, focusing on existing clients.

• Prepare weekly sales plans and schedules to optimize customer visits.

• Develop daily performance reports to track sales activities and outcomes.

• Conduct regular visits to assigned customers, maintaining a list of key accounts.

• Evaluate potential customers and present tailored product offerings.

• Create and submit sales estimates and quotations to clients, ensuring accurate pricing.

• Follow up on deliveries and ensure customer satisfaction with products and services.

• Monitor and maintain profit margins while adhering to company policies regarding sales.

• Participate in training sessions to enhance transaction processes and product knowledge.

• Stay updated on current and new product offerings to effectively meet customer needs.

• Create and issue educational materials, including notes, tests, and assignments.

• Monitor classes to ensure a safe and productive learning environment for all students.

• Organize supplies and resources for lectures and presentations.

• Deliver personalized instruction by encouraging interactive learning tailored to each student’s needs.

• Plan and implement educational activities and events that engage students.

• Maintain a clean and orderly classroom environment.

• Prepare and distribute periodic progress reports and semester report cards.

• Attend parent-teacher meetings to discuss student progress and concerns.

• Evaluate and document students’ progress through assessments and feedback.

• Allocate and grade homework, assignments, and tests fairly and consistently.

• Developed and implemented a creative curriculum tailored to preschool children, focusing on fostering early childhood development.

• Utilized a variety of educational techniques, including storytelling, educational play, and multimedia resources, to enhance learning experiences.

• Observed and assessed each child’s social competencies and self-esteem, providing individualized support to promote their growth.

• Encouraged positive interactions among children, facilitating conflict resolution and teamwork.

• Guided children in developing their artistic and practical skills through structured activities, including identifying shapes, numbers, colors, and crafts.

• Supervised children to ensure a safe and secure environment at all times.

• Monitored and tracked children’s progress, providing regular updates to parents and addressing any concerns.

• Maintained open communication with parents to better understand each child’s background and emotional needs.

• Collaborated effectively with fellow educators to enhance teaching strategies and share best practices.

• Ensured a clean and organized classroom in accordance with health and safety standards.

• Assist with the smooth drop-off process, ensuring students line up correctly and are ready for the day’s activities.
• Set clear guidelines and expectations for students to foster a structured learning environment.
• Organize and supervise nap and snack hours, ensuring the safety and well-being of all children.
• Develop and deliver engaging lessons that support students’ cognitive, social, and emotional growth.
• Ensure that classroom supplies are adequately stocked and organized for daily activities.
• Cultivate a safe and supportive learning atmosphere that encourages exploration and discovery.
• Monitor students during lessons, meals, and playground time, promoting safe play and learning.
• Assist students in resolving conflicts with peers, fostering healthy social interactions.
• Observe and report on student progress, notifying caregivers of any concerns or milestones.
• Promptly inform the Department Head and caregivers of any accidents or significant events that occur during supervision.
• Attend staff meetings and caregiver conferences as required to collaborate on student development.
• Provide support and supervision for students during field trips and school-related outings.

A freelance painter and designer typically engages in creating original artwork and design projects on a contract or project basis.

• Produce original paintings or designs for various purposes, including murals, illustrations, and canvas art.
• Meet with clients to understand their needs, preferences, and project specifications.
• Plan and manage multiple projects, including timelines and budgets, to ensure timely delivery.
• Create sketches, drafts, or digital designs that meet client specifications before final production.
• Work with other creatives (like interior designers or marketing teams) to produce cohesive projects.
• Promote services through social media, websites, and networking to attract clients.

The restaurant is a Family Business that I help manage oversee the daily operations of our restaurant. The ideal candidate will be responsible for ensuring the restaurant runs smoothly, meets financial goals, and provides an exceptional dining experience to guests. help handle all aspects of restaurant operations, including managing staff, controlling costs, maintaining quality standards, and implementing marketing strategies.

• Oversee the daily operations of the restaurant, ensuring efficient service and customer satisfaction.

• Maintain high standards of food quality, service, and cleanliness.

• Ensure compliance with health, safety, and sanitation regulations.

• Monitor and control operational costs, including labor, inventory, and supplies.

• Analyze sales reports, set budgets, and achieve financial targets (cost control, revenue growth, and profitability).

• Develop strategies to increase sales and improve profitability.

• Hire, train, schedule, and supervise all restaurant staff.

• Conduct regular staff meetings to maintain team morale and communicate business goals.

• Set performance standards and conduct employee evaluations to ensure high service quality.

• Create work schedules to match the business’s operational needs while optimizing labor costs.

• Manage inventory levels and coordinate ordering of raw materials and supplies.

• Maintain stock levels to match sales while minimizing waste and controlling costs.

• Handle customer inquiries, complaints, and feedback in a professional and timely manner.

• Ensure that all customer interactions result in a positive experience to drive repeat business.

• Plan and execute restaurant events, promotions, and marketing strategies to attract customers and increase sales.

• Work with marketing and other departments to promote new menu items, seasonal offers, and community events.

• Proactively identify operational issues and resolve them efficiently.

• Ensure smooth communication across departments to prevent and address any concerns that arise.

As a Receptionist and Esthetician, I was responsible for providing high-quality skincare treatments, focusing on nourishing and revitalizing facial skin. I ensured a welcoming and professional experience for customers, managing both the front desk duties and the preparation of skincare products used during facial treatments.

•     Greeted and welcomed clients, ensuring a warm and inviting atmosphere.

•     Managed appointment scheduling, phone inquiries, and customer check-in/check-out procedures.

•     Conducted nourishing facial treatments customized to meet clients’ individual skincare needs.

•     Prepared and organized skincare products and tools for daily use in treatments.

•     Maintained cleanliness and sanitation of the treatment room and equipment.

•     Provided expert advice on skincare products and home care routines.

•     Handled payments, managed inventory, and assisted in sales of skincare products.

•     Ensured smooth operations by coordinating with team members to enhance the client experience.

Ensuring customer satisfaction by providing fast, efficient, and friendly service.

• Efficiently manage the drive-thru, taking customer orders, handling payments, and ensuring timely delivery of food.

•Package food orders accurately and promptly for both dine-in and take-out customers.

• Assist customers at the front counter, handling the ordering process, managing cash transactions, and providing excellent customer service.

• Maintain a clean and organized work environment, including regular cleaning of the restaurant and ensuring compliance with health and safety standards.

• Assist with any other duties as assigned, including stock management, kitchen help, and supporting team members as needed.

As a Retail Associate, my responsible is providing exceptional service to our customers, assisting them in finding the perfect shirts, and maintaining a well-organized and visually appealing store. in a fast-paced retail environment,

• Greet and assist customers, offering personalized product recommendations based on their needs and preferences.

• Operate the cash register, process transactions, returns, and exchanges accurately.

• Maintain the sales floor by restocking merchandise, folding shirts, and ensuring displays are visually appealing.

• Manage inventory in the stockroom, assist with receiving shipments, and organize product placement.

• Provide product knowledge to customers, including details about shirt styles, sizes, fabric, and promotions.

• Ensure fitting rooms are clean and organized, and assist customers with trying on items.

• Handle customer complaints and resolve issues in a professional and efficient manner.

• Meet or exceed daily and weekly sales goals.

• Collaborate with team members to ensure smooth store operations.