Summary
Overview
Work History
Education
Skills
Timeline
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Naturel Montgomery

Las Vegas,NV

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

3
3
years of professional experience

Work History

Crew Member

Dominio's Pizza
Las Vegas, Nevada
10.2023 - 02.2024
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Resolved customer complaints in a professional manner.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Informed customers about daily specials in an engaging manner.
  • Answered phone calls promptly to provide accurate information about menu items or prices.

Protection Specialist

Ross Dress for Less
El Cerrito, CA
06.2022 - 08.2023
  • Conducted regular patrols of the assigned area to detect suspicious activities and potential threats.
  • Investigated incidents and prepared detailed reports for management review.
  • Provided customer service assistance, including answering questions about store products, services, and policies.
  • Alerted security personnel of any suspicious or disruptive activities in the vicinity.
  • Inspected bags and packages entering or exiting the facility for potential threats.

Service Specialist

Lucky's Grocery Store
El Cerrito , CA
02.2021 - 04.2022
  • Provided excellent customer service to guests and answered inquiries regarding services, products, and prices.
  • Promoted company services, products, and special offers to encourage sales growth.
  • Maintained accurate records of customer transactions including purchase orders and invoices.
  • Provided assistance with loading purchased items into customer vehicles.
  • Organized shopping carts in designated areas for easy retrieval by customers.
  • Maintained cleanliness of store premises including floors, walls, restrooms, and parking lot areas.

Education

Desert Rose Adult Education
Las Vegas, NV

Skills

  • Inventory Restocking
  • Customer Service
  • Taking Orders
  • Teamwork and Collaboration
  • Supplies Monitoring and Restocking

Timeline

Crew Member

Dominio's Pizza
10.2023 - 02.2024

Protection Specialist

Ross Dress for Less
06.2022 - 08.2023

Service Specialist

Lucky's Grocery Store
02.2021 - 04.2022

Desert Rose Adult Education

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Naturel Montgomery