Natwinda Hinds

• I assisted customers with home warranty on their appliances
• I dispatched technicians to the home

I assisted customers with payments.

• Manage event web pages and maintain accuracy of all information
• Assist with various special projects, events or responsibilities as assigned by the Senior Event Manager
• Makes sure that event recordings are started/stopped in a timely manner
• Makes sure clients PowerPoint are uploaded and clients are able to see/move slides
• Conduct some polling questions for clients over the Web
• Instructs participants on how to use the Web Services such as but not limited to: Chatting for technical difficulty, Q&A session, polling questions
• Trouble shooting.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• I worked with the professors to make sure the correct materials were in stock for the courses.