Nautica Rozelle
Rockwall,TX
Summary
Inspiring Personal Fitness Trainer dedicated to providing personalized attention and professional instruction to maximize clients' health and fitness goals. Friendly and motivational to set positive energy and tone. Skillful in creating actionable fitness plans for clients at all levels!
Overview
5
5
years of professional experience
Work History
Lead Medical Assistant
Advanced Foot Specialists
Rockwall, TX
07.2023 - Current
- Worked collaboratively with other members of the healthcare team in order to provide optimal care for each patient.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Provided assistance to medical staff in performing minor surgical procedures.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Performed radiographic exams on patients of all ages in accordance with established protocols.
Team Member
Planet Fitness
Rockwall, Texas
11.2023 - 04.2024
- Provided tours of the facility, equipment, and amenities to new members.
- Assisted with setting up personal training sessions for clients.
- Maintained cleanliness of all gym equipment and facilities.
- Demonstrated proper use of weight-training equipment to members.
Assistant Department Pick Up Lead
Kroger
Rockwall, TX
02.2023 - 07.2023
- Created training materials for new employees regarding company policies, procedures, and practices.
- Ensured proper maintenance of equipment used by employees in performing their duties.
- Resolved customer complaints in a timely manner while ensuring satisfaction from both parties involved.
- Implemented strategies designed to increase customer engagement through effective communication techniques.
- Monitored employee productivity levels in order to ensure efficiency within the workplace environment.
Assistant Operations Manager
LA Fitness
Arlington, TX
03.2022 - 09.2022
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Worked effectively in team environments to make the workplace more productive.
- Performed routine inspections of equipment, supplies, and inventory as needed.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Provided motivation to help members stay committed to their health and wellness goals.
Customer Service Manager
Tom Thumb Food and Pharmacy
Heath, TX
07.2019 - 01.2022
- Served as point-of-contact between customers and internal teams regarding escalated issues requiring special attention.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Liaised with other departments such as marketing, sales, IT to ensure smooth functioning of all activities related to customer service operations.
- Evaluated employee job performance and motivated staff to improve productivity.
Education
Human Resources Management
The University of Texas At Arlington
Arlington, TX05-2026
Certified Personal Trainer - Athletic Training
National Academy of Sports Medicine
06-2024
NCT X Ray Technician License - Radiologic Technology
The X-Ray Academy of Texas
05-2021
High School Diploma -
North Forney High School
Forney, TX06-2020
Skills
- Critical thinking abilities
- Motivational
- Health and wellness
- Leadership skills
- Strength training
- Client Coaching
Languages
Spanish
Limited
References
References available upon request.
Timeline
Team Member
Planet Fitness
11.2023 - 04.2024
Lead Medical Assistant
Advanced Foot Specialists
07.2023 - Current
Assistant Department Pick Up Lead
Kroger
02.2023 - 07.2023
Assistant Operations Manager
LA Fitness
03.2022 - 09.2022
Customer Service Manager
Tom Thumb Food and Pharmacy
07.2019 - 01.2022
Human Resources Management
The University of Texas At Arlington
Certified Personal Trainer - Athletic Training
National Academy of Sports Medicine
NCT X Ray Technician License - Radiologic Technology
The X-Ray Academy of Texas
High School Diploma -
North Forney High School
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