Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Navaneetha Mailaram

Indianapolis,IN

Summary

To become a successful Professional and to work in an organization where my knowledge can be shared and utilized, and my creative skills can be brought out in the best of that organization.

Overview

8
8
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
10.2023 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Collected co-payments or full payments from customers.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Counted, measured and compounded medications following standard procedures.
  • Counted, measured, and compounded medications following standard procedures.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Resolved third-party billing, computer system and customer service issues.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Developed and implemented improvements to pharmacy organization system.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.

Senior Medical Coder

Elico HealthCare Services
06.2016 - 02.2019
  • Worked as a senior medical coder and auditor in emergency and ambulatory departement
    ● Accurately assigned ICD and CPT codes to patients medical records and audited the charts at a rate of 20 per hour
    ● Verified and abstracted all medical data from the record to assign appropriate codes
  • Worked a flexible 8.5 hours shift schedule,including overtime and weekends
  • Managed a variety of complex and technical assignments related to medical coding
  • Demonstrated knowledge of medical terminology, anatomy and physiology, pharmacology, coding guidelines and computers
  • Strong clinical knowledge related to chronic illness diagnosis,treatment management
  • Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
  • Monitored changes in coding regulations to provide recommendations for compliance.
  • Correctly coded and billed medical claims for various hospital and nursing facilities.
  • Resourcefully used various coding books, procedure manuals, and on-line encoders.
  • Trained and mentored junior coders to support growth and development and apply high-quality coding practices.
  • Performed on-site coding audits to determine accuracy and compliance with coding guidelines.
  • Verified signatures and checked medical charts for accuracy and completion.
  • Utilized electronic medical record systems to store, retrieve and process patient data.
  • Researched and resolved medical record discrepancies.
  • Assisted in training new staff on medical record processing and filing procedures.
  • Maintained accuracy, completeness, and security for medical records and health information.
  • Used classification manuals to gain additional knowledge of disease and diagnoses processes.
  • Identified new methods to optimize medical records management.
  • Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
  • Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
  • Interacted with physicians and other healthcare staff to ask questions regarding patient services.
  • Reviewed patient charts to better understand health histories, diagnoses, and treatments.
  • Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.

Education

Master of Science - Pharmacy

Jawaharlal Nehru Technological University
Hyderabad, INDIA
12.2018

Bachelor of Science - Pharmacy

Jawaharlal Nehru Technological University
Hydreabd, India
06.2016

Skills

  • Medical Terminology
  • ICD-10 (International Classification of Disease Systems)
  • Procedural Codes
  • Radiology Diagnostics
  • Diagnostic Codes
  • Patient Data Identification
  • Knowledgeable about Diseases
  • CPT Code Modifiers
  • ICD-10 Requirements
  • Inpatient Coding
  • 3M Encoder
  • Medical Claims Coding
  • EMR Systems
  • Patient Data Management Systems
  • Problem-Solving Skills
  • Patient Confidentiality
  • Pharmacy Records Management
  • Quality Assurance and Control
  • Drug Storage Procedures
  • Medicare and Medicaid Processes
  • FDA Drug Safety Guidelines
  • Patient Education
  • Microsoft Excel
  • FDA and HIPAA Compliance

Languages

English
Hindi
Telugu

Timeline

Pharmacy Technician

CVS Pharmacy
10.2023 - Current

Senior Medical Coder

Elico HealthCare Services
06.2016 - 02.2019

Master of Science - Pharmacy

Jawaharlal Nehru Technological University

Bachelor of Science - Pharmacy

Jawaharlal Nehru Technological University

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Navaneetha Mailaram