Summary
Overview
Work History
Education
Skills
Timeline
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Navdeep Singh

Columbia,SC

Summary

I am a loyal and trustworthy employee who can work alone or as part of a team. I am a quick to learn and willing to adapt to any job. I am a competent, loyal, hard working employee with the ability to achieve tasks when working alone or as part of a team. I am punctual with an excellent attendance record. I works with positive attitude.

Overview

8
8
years of professional experience

Work History

Front Desk Service Representative

Wyndham Hotel Baymont
08.2024 - Current
  • Improved guest satisfaction by providing exceptional customer service and addressing inquiries promptly.
  • Maintained a clean and organized front desk area, contributing to a welcoming atmosphere for guests.
  • Exceeded expectations in multitasking abilities while managing multiple phone lines, guest interactions, and administrative tasks simultaneously.
  • Handled guest complaints professionally and empathetically, resolving issues swiftly to ensure satisfaction throughout their stay.

Front Desk Receptionist

Wyndham Hotel
02.2024 - 07.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Postal worker, Sorter

Australia post Star Track
01.2018 - 01.2020
  • Sorted mail according to size, shape and destination
  • Used automated mail processing equipment to sort and collate mail
  • Moved bulk containers and large parcels with forklifts
  • Planned routes and service updates to improve customer satisfaction
  • Used computer systems to track packages and update client information
  • Self-motivated, with a strong sense of personal responsibility

Ramp Agent ground service

DNATA Airport Services
06.2017 - 12.2017
  • Guided aircraft into and out of parking positions using hand signals
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs
  • Communicated clearly with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency
  • Tracked flight schedules to promote on-time landings and avoid loading delays
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags daily flights
  • Helped train new employees in safe practices and warehouse procedures

Cleaning Team Leader

Assetlink
12.2016 - 11.2017
  • Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust
  • Adhered to safety protocols by enforcing proper equipment usage
  • Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas
  • Disposed of trash and recyclables each day to avoid waste buildup
  • Worked with front desk to respond promptly to all guest requests

Education

bachelor of leadership & management -

Sydney Institute
Sydney, NSW
05.2017

BBA - undefined

Chandigarh University
Chandigarh, Chandigarh
08.2014

Skills

  • Customer service
  • Computer literacy
  • Time management
  • Communication skills
  • Food service
  • Guest services
  • Leadership
  • English
  • Documentation review
  • Microsoft word
  • Physical examinations

Timeline

Front Desk Service Representative

Wyndham Hotel Baymont
08.2024 - Current

Front Desk Receptionist

Wyndham Hotel
02.2024 - 07.2024

Postal worker, Sorter

Australia post Star Track
01.2018 - 01.2020

Ramp Agent ground service

DNATA Airport Services
06.2017 - 12.2017

Cleaning Team Leader

Assetlink
12.2016 - 11.2017

BBA - undefined

Chandigarh University

bachelor of leadership & management -

Sydney Institute

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Navdeep Singh