NAVI KAUR
Kent
Summary
Detail-oriented professional with strong communication and organizational skills, experienced in managing front desk operations and enhancing customer experiences. Proven ability to handle inquiries, maintain a welcoming atmosphere, and provide exceptional administrative support. Equipped with outstanding computer skills and telephone etiquette, committed to improving team efficiency and contributing to company growth. Organized and dedicated with extensive experience in scheduling, recordkeeping, and delivering professional service to all office visitors.
Overview
5
5
years of professional experience
Work History
Receptionist/Front Desk Operations
AutoNation Renton Honda
Renton
02.2024 - 08.2025
- Greeted and welcomed visitors in a friendly and professional manner
- Answered, screened, and directed incoming phone calls to ensure efficient communication
- Scheduled and managed appointments and meetings to optimize daily operations
- Maintained a clean and organized front desk area
- Provided accurate information to customers to enhance their experience
- Assisted with administrative tasks like filing, copying, and data entry
- Handled incoming and outgoing mail and packages
- Supported daily operations by performing various tasks throughout the dealership
Seasonal Front Desk
Xtadium
Seattle
09.2023 - 01.2024
- Provided professional customer service in a high-energy environment
- Managed guest check-in process, ensuring accurate identification verification for all guests
- Maintained crowd flow and organized entry to enhance guest experience
- Resolved guest concerns promptly to ensure satisfaction and maintain positive atmosphere
- Issued VIP wristbands and ensured proper access
- Liaised with security and staff to ensure safety
Valet Parking
MultiCare Mary Bridge Children's Hospital
Tacoma
01.2023 - 07.2023
- Operated vehicles safely and efficiently to ensure smooth valet service
- Delivered exceptional customer service, contributing to high client satisfaction
- Maintained attention to detail and professionalism in all tasks, ensuring a positive guest experience
- Adapted to high-pressure situations to maintain productivity
- Implemented safety procedures to maintain a secure environment
Receptionist/Front Desk
LA Fitness
Kent
01.2022 - 03.2023
- Welcomed members and guests at the front desk
- Checked in members, verified accounts, and ensured smooth arrival experience
- Answered calls and scheduled appointments to optimize front desk operations
- Addressed customer concerns, fostering positive relationships and enhancing satisfaction
- Processed payments and updates
- Maintained front desk organization
Hostess
Trappers Sushi
Federal Way
11.2020 - 01.2022
- Greeted guests and managed reservations to ensure a welcoming experience
- Coordinated seating and table flow to optimize guest seating efficiency
- Maintained cleanliness of front area
- Addressed customer questions and concerns in a timely manner
Education
Bachelor of Science - Nursing
01-2028
Fife High School -
01-2021
Skills
- Patient care
- Time management
- Organizational skills
- Conflict resolution
- Customer service
- Effective communication
- Appointment scheduling
- Reception desk management
- Business operations
- Document control
- Telephone skills
- Call redirection
- Documentation and reporting
- Data entry
Timeline
Receptionist/Front Desk Operations
AutoNation Renton Honda
02.2024 - 08.2025
Seasonal Front Desk
Xtadium
09.2023 - 01.2024
Valet Parking
MultiCare Mary Bridge Children's Hospital
01.2023 - 07.2023
Receptionist/Front Desk
LA Fitness
01.2022 - 03.2023
Hostess
Trappers Sushi
11.2020 - 01.2022