Navia Abraham
Kalamazoo
Summary
Reliable operations professional with 7+ years of experience since 2018 supporting hands-on, detail-oriented environments through inventory control, equipment upkeep, accurate documentation, and organized workflow support. Known for steady reliability, safe work habits, and the ability to follow procedures, maintain tools and workspaces, and support efficient team operations. Brings strong attention to detail, team coordination, and comfort working in fast-paced settings.
Overview
8
8
years of professional experience
Work History
Shift Lead
Community Living Options
Kalamazoo
03.2022 - 03.2026
- Delivered direct care and assistance with daily living activities, monitored client well-being, maintained accurate documentation, and supported individuals in achieving greater independence and quality of life.
- Assisted team with task for overall satisfaction of clients.
Intensive Residential Tech
ROI
Kalamazoo
03.2023 - 09.2025
- Implemented behavior support plans, tracked behavioral data, and provided direct care to promote positive outcomes and daily functioning.
Front Desk Customer Assistance
Southpointe Ink Tattoos & Piercings
Kalamazoo
08.2018 - Current
- Managed front desk operations including high-volume phone and appointment scheduling, greeted and assisted customers, and processed orders and payments.
- Maintained sterile workspace and equipment, managed inventory and records, and resolved customer inquiries to ensure a positive and professional client experience.
Education
Diploma -
Parchment Highschool
05.2018
Skills
- Inventory Control
- Leadership
- Equipment Maintenance
- Conflict Resolution
- Attention to Detail
- Computer Literacy
Timeline
Intensive Residential Tech
ROI
03.2023 - 09.2025
Shift Lead
Community Living Options
03.2022 - 03.2026
Front Desk Customer Assistance
Southpointe Ink Tattoos & Piercings
08.2018 - Current
Diploma -
Parchment Highschool