Darla Sanchez
Houston
Summary
Customer-focused professional with a proven ability to deliver exceptional client service and build strong relationships. Seeking a challenging opportunity to leverage strong interpersonal, time management, problem-solving, and organizational skills. Recognized for being hardworking, adaptable, and results-driven, with a passion for contributing to team success and helping organizations achieve their goals.
Overview
6
6
years of professional experience
Work History
Front End Lead
Walmart
09.2025 - Current
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed and executed money service transactions for clients including money grams, wire transfers, and check cashing.
- Managed inventory control, cash control, and store opening and closing procedures.
General Merchandise Team Lead
Walmart
05.2024 - 09.2025
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Trained and mentored team members to improve operational efficiency and customer engagement.
- Effectively established employee relationships with team members to achieve quick resolutions for store management.
- Led merchandise team to optimize inventory management and enhance product visibility.
Overnight Team Lead
Walmart
08.2022 - 05.2024
- Championed continuous improvement efforts within the overnight team, reinforcing a culture of excellence and commitment to best practices.
- Navigated complex problem-solving situations with creativity and adaptability, leading the team toward successful outcomes in challenging circumstances.
- Assisted in budget planning and cost control measures specific to the night shifts operation expenses.
- Supervised staff performance and provided coaching to address inefficiencies.
Private Nanny
Private Employers
08.2020 - 07.2022
- Built positive and nurturing environments to support child social and emotional development.
- Regularly traveled with family to help with vacation activities and childcare.
- Established lasting professional connections with the family by encouraging open communication and providing development milestones.
- Designed and implemented engaging educational activities for children, fostering creativity and learning.
Cashier Manager
Alfreds Burger House
03.2020 - 05.2020
- Supervised and audited drawers ensuring accuracy and efficiency in transactions.
- Monitored shift changes to uphold successful operations strategies and maximize business success.
- Opened and closed locations and monitored areas for security issues and safety hazards.
- Efficiently resolved customer complaints to maintain customer satisfaction.
Education
High School Diploma -
Stephen F Austin High School
South Houston, TX06.2020
Skills
- Bilingual in Spanish
- Cash Handling
- Team skill enhancement
- Strategic decision-making
- Customer Service
- Personable & Positive
Timeline
Front End Lead
Walmart
09.2025 - Current
General Merchandise Team Lead
Walmart
05.2024 - 09.2025
Overnight Team Lead
Walmart
08.2022 - 05.2024
Private Nanny
Private Employers
08.2020 - 07.2022
Cashier Manager
Alfreds Burger House
03.2020 - 05.2020
High School Diploma -
Stephen F Austin High School