Nayeli Rivas Martinez
Martinsburg,WV
Summary
Dynamic and dedicated cashier with a proven track record at Arby's Restaurant, excelling in customer service and cash handling. Recognized for implementing efficient checkout processes that reduced wait times, while fostering team collaboration and enhancing customer loyalty through exceptional assistance and empathy.
Overview
2026
2026
years of professional experience
Work History
Cashier
Arbys Resturant
Frederick, MD
2025 - 04.2025
- Provided exceptional customer service, addressing concerns promptly to foster loyalty.
- Trained new cashiers on operational procedures and customer interaction techniques.
- Implemented improved checkout processes, reducing wait times for customers during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Cashier
Sabor Casero Bakery
Frederick, MD
2023 - 10.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of workstations and bakery displays.
- Handled cash and credit transactions accurately, ensuring secure financial practices.
- Collaborated with team members to manage inventory levels and reorder supplies as needed.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Hedgesville
West Virginia Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Customer service excellence
- Order taking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Arbys Resturant
2025 - 04.2025
Cashier
Sabor Casero Bakery
2023 - 10.2024
High School Diploma -
Hedgesville