Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nayely Galan

Greensboro,GA

Summary

Dynamic and dedicated professional with experience at Pedros Mexican Grill, excelling in customer service and effective multitasking. Recognized for enhancing guest experiences through strong communication and collaboration with team members. Proven ability to maintain cleanliness and sanitation standards while demonstrating patience and empathy in high-pressure environments.

Overview

3
3
years of professional experience

Work History

Hostess

Pedro’s Mexican Grill & Cantina
12.2022 - 09.2025
  • Greeted and seated guests to ensure a welcoming dining experience.
  • Managed waitlists efficiently, optimizing table turnover and guest flow.
  • Collaborated with kitchen staff to communicate special requests and dietary restrictions.
  • Maintained cleanliness and organization of front-of-house areas for optimal guest satisfaction.

Server

Pedro’s Mexican Grill & Cantina
12.2022 - 09.2025
  • Provided exceptional customer service to enhance dining experience.
  • Maintained cleanliness and organization of dining area and service stations.
  • Collaborated with kitchen staff to ensure accurate order fulfillment.
  • Learned menu items and daily specials to effectively inform guests.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

Lake Oconee Academy
Greensboro, GA
05.2021

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette
  • Cleaning and sanitation

Languages

Spanish
English

Timeline

Hostess

Pedro’s Mexican Grill & Cantina
12.2022 - 09.2025

Server

Pedro’s Mexican Grill & Cantina
12.2022 - 09.2025

High School Diploma -

Lake Oconee Academy

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Nayely Galan