Nayeska Geraldino
Williamstown,NJ
Summary
Engaging Sales Associate, committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.
Overview
3
3
years of professional experience
Work History
Sales associate
Foot Locker
01.2023 - 01.2024
- Proactively approached customers to offer assistance and ensure a positive shopping experience
- Assisted customers in finding products that matched their preferences and needs
- Managed shoe size availability and provided accurate information on stock levels
- Maintained an in-depth knowledge of stock room organization to efficiently locate products
- Strived to ensure every customer left the store with a purchase, driving sales and customer satisfaction
- Built strong relationships with customers through exceptional service and effective communication skills
Cab dispatcher
Shannon Caab
01.2021 - 01.2023
- Managed incoming client phone calls, accurately recording pickup and drop-off details, including addresses and contact information
- Entered customer information into the system to efficiently assign drivers to pickups
- Provided proactive assistance to customers by addressing any issues or concerns related to driver interactions
- Supported drivers with technical troubleshooting, ensuring smooth operations and timely deliveries
Education
Some College (No Degree) - Psychology
ROWAN UNIVERSITY
201 Mullica Hill Rd, Glassboro NJ 0802805-2028
Skills
- Customer service
- Retail sales
- Teamwork
- Adaptability
- Effective communication
- Critical thinking
- Team collaboration
- Product sales
- Speech clarity
- Problem-solving abilities
- Attention to detail
- Reliability
- Building customer loyalty
- Multitasking capacity
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales associate
Foot Locker
01.2023 - 01.2024
Cab dispatcher
Shannon Caab
01.2021 - 01.2023
Some College (No Degree) - Psychology
ROWAN UNIVERSITY
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