Nayilah Page
Copiague,NY
Summary
High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Overview
2
2
years of professional experience
Work History
Host
Amity Ales
05.2023 - Current
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Built positive relationships with other front-of-house and kitchen staff.
Apparel Associate
Dicks Sporing Goods
08.2022 - Current
- Recovered and organized stock throughout each shift to keep racks customer-ready.
- Addressed customer requests for certain items and resolved service issues to maximize satisfaction.
- Worked with management to quickly replenish low or out-of-stock items.
- Greeted customers within 30 seconds to engage and assist with apparel needs.
- Processed sales transactions using POS system and returned receipts and payment cards to customers.
- Transferred and received liquidated merchandise from outside vendors.
- Recovered clothing items from fitting rooms and returned to specified department areas.
- Prepared promotional displays and set up clearance signs to move older products and prepare for new seasonal lines.
- Updated pricing to reflect permanent changes and temporary sales drops.
- Achieved personal and store sales goals with sound customer service and sales protocol.
Cashier
Pita Bowl
01.2022 - 04.2023
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Lifted up to 40 pounds at once to organize boxes of clothes in back stock.
Team Captain
St Dominic Womens Basketball
11.2021 - 02.2023
- Observed worker activity to enforce adherence to procedures, safety rules and regulations.
- Made sure my teammates were always engaged in game and practice settings.
- Encouraged camaraderie and great sportsmanship by advocating support and encouragement of each other by team members.
- Accomplished tasks according to schedule, assisting team members to meet deadlines.
Long Island Top 100 Basketball Players
Long Island News Day
12.2022 - 12.2022
- Maintained in-depth knowledge of game rules, regulations and procedures.
- Identified personal strengths and weaknesses and adjusted techniques to enhance performance.
- Accepted constructive criticism from coaches and teammates to improve skills.
Education
BBA - Finance
Howard University
Washington06.2027
High School Diploma -
St Dominic High School
Oyster Bay, NY06.2023
Skills
- Customer Service
- Leadership
- Multitasking
- Flexible and Adaptable
- Organizational Skills
- Front Counter Support
Accomplishments
- Resolved product issue through consumer testing.
Affiliations
I was very involved in school, I was apart of National Honor Society, Spanish Honor Society, Science Honor society, student council, and investment club. I also participated in varsity women's basketball and lacrosse all four years of high school. I like to stay busy and to always be productive.
Languages
Spanish
Limited Working
Timeline
Host
Amity Ales
05.2023 - Current
Long Island Top 100 Basketball Players
Long Island News Day
12.2022 - 12.2022
Apparel Associate
Dicks Sporing Goods
08.2022 - Current
Cashier
Pita Bowl
01.2022 - 04.2023
Team Captain
St Dominic Womens Basketball
11.2021 - 02.2023
BBA - Finance
Howard University
High School Diploma -
St Dominic High School
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