NAYLOR MITCHELL-THOMAS
New Rochelle,NY
Summary
Detail-oriented administrative professional with experience supporting business operations, HR functions, and customer-facing service. Handles scheduling, phone support, and record management to maintain operational accuracy. Communicates clearly and prioritizes service quality in day-to-day support.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Human Resources Associate/Receptionist
Quality Building Services Corp.
New York, New York
12.2025 - 08.2026
- Supported recruitment by screening resumes and scheduling interviews, ensuring timely candidate selection.
- Reviewed applications, conducted background checks, and processed E-Verify cases for compliance.
- Helped resolve employee relation issues and Union related issues, maintained employee records while protecting privacy and accuracy.
- Completed and submitted paid family leave, disability, and unemployment forms for employees to ensure accurate processing.
- Maintained multiple Excel workbooks to organize tasks and track progress effectively. for each task for ultimate organization.
Private Family Personal Assistant
Private Family Employer
New Rochelle, NY
05.2025 - 11.2025
- Manage calendar and schedule appointments with healthcare providers and family members.
- Answer phone and email inquiries, relay messages, and provide timely updates.
- Maintain organized care records, including medications and daily notes.
- Arrange transportation, assist with errands, and support household operations.
- Maintained confidentiality of patient information in all communications, demonstrating discretion and respectful communication.
Purchasing and Operations Associate
RLW Supply LLC
Fairfield, CT
10.2023 - 05.2024
- Maintained accurate records of transactions, inventory, and schedules.
- Processed invoices, payments, and accounting documentation.
- Supported internal teams with administrative and project coordination.
- Answered phone and email inquiries and routed communication to appropriate personnel.
Education
High School Diploma -
Meadowbrook High School
06-2017
BSc - Accounting & Business Management
University of the West Indies (UWI)
MonaSkills
- Win Team
- E-Verify
- First advantage - Sterling
- Customer Service & Front Desk Support
- Phone & Email Communication
- Appointment Scheduling
- Microsoft Word & Excel
- Records management
- QuickBooks
- Shopify
- Problem Solving & Conflict Resolution
- Multi-tasking & Time Management
Personal Information
Title: Dedicated and Reliable Professional
Certification
- CPR/AED certification
Timeline
Human Resources Associate/Receptionist
Quality Building Services Corp.
12.2025 - 08.2026
Private Family Personal Assistant
Private Family Employer
05.2025 - 11.2025
Purchasing and Operations Associate
RLW Supply LLC
10.2023 - 05.2024
High School Diploma -
Meadowbrook High School
BSc - Accounting & Business Management
University of the West Indies (UWI)