Deputy Clerk of the Court
Orange County Courthouse
425 North Orange Ave , Fl
10.2024 - Current
- Issued permits and licenses for marriages, fishing, hunting and dogs.
- Attended required meetings and conferences as well as training sessions to develop and maintain understanding of current conventions and laws.
- Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
- Monitored call center metrics including average call duration, hold times, abandonment rates.
- Analyzed call center data to improve operational efficiency and productivity.