
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Inventory & Shipping Operations
• Processed obsolete and defective merchandise in accordance with company procedures.
• Investigated and resolved missing items in shipment packing and receiving.
• Received and processed full truckload shipments, including reviewing and verifying all related paperwork.
• Read and interpreted inbound and outbound shipment documentation from FedEx and Beitler shipping companies.
Team & Workflow Coordination
• Assisted in organizing and supporting a team responsible for handling oversized shipments.
• managed heavy POs
Workplace Standards & Performance
• Maintained a clean, organized, and sanitized work area at the end of each shift.
• Consistently met productivity and accuracy goals using the Nike APA app across shifts.