Summary
Overview
Work History
Education
Skills
Timeline
Barista

Nazabat Khandaker

Ronkonkoma,NY

Summary

Dedicated employee with strengths in customer service and sales. Successful in teaching junior employees how to maximize performance. I am motivated to learn new skills and get even better at what I do.

Overview

4
4
years of professional experience

Work History

Sales Associate

Full Service Exotic Snack Boutique & Convenience
Lake Grove/Farmingville, NY
10.2023 - Current
  • Provided accurate information about products, prices and services.
  • Tracked sales performance metrics to identify trends in the marketplace.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Handled customer complaints in a professional manner.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Helped Develop promotional strategies to increase sales volume.
  • Greeted customers and provided exceptional customer service.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Organized stockroom shelves according to size, color or style.

Sales Associate

Journeys Shoes
Lake Grove, NY
06.2023 - 10.2023
  • Helped customers find specific products, answered questions, and offered product advice.
  • Developed trusting relationships with customers by making personal connections.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Helped customers find specific products, answered questions and offered product advice.

Cashier

Urban Air Trampoline and Adventure Park
Lake Grove, NY
01.2022 - 12.2022
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed sales transactions to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Discounted purchases by scanning and redeeming coupons.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Cashier

Dunkin' Donuts
Holtsville, NY
07.2021 - 10.2021
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Discounted purchases by scanning and redeeming coupons.
  • Processed sales transactions to prevent long customer wait times.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Used suggestive selling techniques to promote add-on sales.
  • Answered customer questions and provided store information.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Refilled and rotated items on shelves to maintain well-stocked inventory.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.

Education

Business Administration

Suffolk County Community College
Selden, NY
12-2025

High School Diploma -

Sachem North
212 Smith Rd, Lake Ronkonkoma, NY 11779
06.2023

Skills

  • Customer Service
  • POS Systems
  • Cash Handling
  • Policies and Procedures
  • Cleaning and Sanitizing
  • Employee Training
  • Order Processing
  • Client Account Management
  • Inventory Control
  • Problem-Solving
  • Shipment Processing
  • Customer Needs Assessment
  • Product Sales
  • Payment Processing
  • Promotional Support
  • Product Recommendations
  • Merchandise Restocking

Timeline

Sales Associate

Full Service Exotic Snack Boutique & Convenience
10.2023 - Current

Sales Associate

Journeys Shoes
06.2023 - 10.2023

Cashier

Urban Air Trampoline and Adventure Park
01.2022 - 12.2022

Cashier

Dunkin' Donuts
07.2021 - 10.2021

High School Diploma -

Sachem North

Business Administration

Suffolk County Community College

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Nazabat Khandaker