Store Manager leading inventory control, customer service, and floor execution in a fast-paced retail setting. Restores back stock, controls costs, and keeps shelves ready to meet daily demand. Trains associates in service recovery and conflict resolution while guiding store teams through constant change.
Work History
Assistant General Manager
9 Months
Crown Bolt | 11.2025 - Current
Streamlined operational processes to enhance efficiency and reduce costs.
Implemented inventory management systems, optimizing stock levels and reducing waste.
Collaborated with department heads to align strategies with company objectives.
Analyzed performance metrics to identify areas for improvement within teams.
Store Manager
2 Years 9 Months
The Home Depot Inc | 01.2023 - 10.2025
Streamlined inventory control processes to restore back stock and maintain sales floor levels, ensuring availability of products for customers.
Trained staff on exceptional customer service practices and conflict resolution techniques, leading to improved customer satisfaction.
Led store employees in fast-paced environment through proactive communication and positive feedback, fostering a collaborative team atmosphere.
Reduced shrink mitigation by 2 million.
Store Manager
2 Years
The Home Depot Inc | 01.2021 - 01.2023
Assistant Operations Manager
1 Year
The Home Depot Inc | 01.2019 - 01.2020
Pro Merch Manager
1 Year
The Home Depot Inc | 01.2018 - 01.2019
Specialty Assistant Manager
2 Years
The Home Depot Inc | 01.2015 - 01.2017
Assistant Merchandise Manager
5 Years
The Home Depot Inc | 01.2009 - 01.2014
Education
High School Diploma
James Logan | Union City, CA | 06-1995
Bachelor of Arts - Graphic Design
Silcone Valley College | Fremont, CA | 08-1997
Skills
Store operations management
Team leadership
Staff scheduling
Conflict resolution
Customer service
Profit and loss management
Labor forecasting
Inventory control
Merchandising execution
Sales floor management
Shrink control
Problem solving
Certification
Training Team Building Community Relations Vendor Relations Sales Financial Budgeting Merchandising Harassment Prevention Staffing Expense Control Customer Satisfaction Strategic Planning