Nazia Saleem
Summary
Results-driven retail management professional determined to exceed company sales and operational goals. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Strong problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Store Manager
TNK Restaurants
09.2021 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
Sales Representative
Mobilink Usa
05.2020 - 05.2021
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Present, promote and sell products/services using solid arguments to existing and prospective customers.
- Expedite the resolution of customer problems and complaints to maximize satisfaction
Sales Representative
Banana Republic
01.2020 - 02.2020
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Education
High School Diploma -
Girls High School Tain
Azad Jammu Kashmir, Pakistan09.2003
Skills
- Retail Inventory Management
- Risk Management
- Hourly Shift Management
- Operations Management
- Loss Prevention Procedures
- Root Cause Analysis
- Customer Service
- Relationship Building and Management
Languages
Urdu
Native or Bilingual
Hindi
Full Professional
Timeline
Store Manager
TNK Restaurants
09.2021 - Current
Sales Representative
Mobilink Usa
05.2020 - 05.2021
Sales Representative
Banana Republic
01.2020 - 02.2020
High School Diploma -
Girls High School Tain
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