NAZRAWIT ARGAW
Washington,DC
Summary
Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.
Overview
3
3
years of professional experience
Work History
Insurance Sales Agent
TANA TAX AND INSURANCE
LAS VEGAS, NV
12.2021 - 10.2024
- Assisted clients in selecting appropriate coverage options for their needs.
- Conducted market research to identify potential customers and target markets.
- Developed a customer service strategy to ensure the highest level of satisfaction.
- Analyzed customer feedback to improve sales strategies and tactics.
- Resolved customer inquiries and complaints in a timely manner.
- Rewrote and reinstated insurance policies, following underwriting and business rules.
Customer Service Representative
TANA TAX AND INSURANCE
LAS VEGAS, NV
12.2021 - 10.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Developed strong customer relationships to encourage repeat business.
Education
Bachelor of Science - Civil Engineering
WOLLO UNIVERSITY
ETHIOPIA07-2019
Skills
- Insurance sales
- Appointment management
- New policy quotations
- Auto insurance
- Quotes and sales
- Computer Skills
- Cash handling
Languages
English
Professional
Amaharic
Professional
Timeline
Insurance Sales Agent
TANA TAX AND INSURANCE
12.2021 - 10.2024
Customer Service Representative
TANA TAX AND INSURANCE
12.2021 - 10.2024
Bachelor of Science - Civil Engineering
WOLLO UNIVERSITY
Similar Profiles
Oxana StolleryOxana Stollery
Tax Preparer Assistant at Ez Tax And Insurance ServicesTax Preparer Assistant at Ez Tax And Insurance Services
Elsie DorvalElsie Dorval
OFFICE ASSISTANT at FIRST CLASS REAL ESTATE, INSURANCE & INCOME TAXOFFICE ASSISTANT at FIRST CLASS REAL ESTATE, INSURANCE & INCOME TAX
Stacy WinterStacy Winter
Office Manager at Winter Tax Service / Winter & Winter Insurance Services, Inc.Office Manager at Winter Tax Service / Winter & Winter Insurance Services, Inc.