N'DEYE SECK
Plano
Summary
Dedicated and caring professional with experience supporting children in safe,engaging,and structured environments. Skilled in child supervision, activity organization, behavior support, and bilingual communication in English and French. Patient,reliable and committed to creating a positive environment where children can learn, grow and feel supported.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Customer Service Associate
SUBWAY
Bradford
02.2019 - 06.2021
- Provided efficient, friendly service to enhance customer experience in high-volume environment
- Professionally resolved customer concerns to maintain satisfaction and loyalty
- Accurately processed cash and card payments to ensure smooth transactions
Customer Service Assistant
DELI GOURMET
Bradford
09.2018 - 04.2019
- Processed orders and returns accurately, ensuring customer satisfaction through efficient use of internal systems and tools.
- Provided bilingual customer service in French and English, enhancing guest experience in fast-paced restaurant environment.
Housekeeping Assistant
RUSKIN HOTEL
East Ham, London
09.2016 - 02.2017
- Maintained cleanliness and organization in guest rooms and public areas.
- Followed safety protocols when handling cleaning chemicals and equipment.
Childcare Assistant
SCHOOL MICHOUN
Toulouse
09.2009 - 02.2013
- Managed groups of children in active and structured settings to ensure safety and facilitate learning.
- Supervised children while organizing structured activities to foster engagement and development.
- Monitored children's behavior to encourage and reinforce positive social interactions.
- Collaborated with staff to create engaging educational experiences.
- Maintained accurate records of daily attendance and other related information.
Education
Business & Tourism Management - Bachelor-level coursework
Global Banking School (GBS)
Leeds, UK12-2024
High School Diploma -
Literacy Track
Kinshasa 06-2007
Functional Skills Qualification in English - Level 3
Bradford College
UK07-2020
Certificate - Health ,Care And Children
NFCE CACHE Level 1
United Kingdom06-2018
Certificate - Certified Youth Activity Leader CQP
Michoun
FRANCE03-2012
Skills
- Child supervision
- Activity organization
- Behavior monitoring
- Multitasking
- Conflict resolution
- Bilingual Communication
- Team Collaboration
- Attention to detail
- Time management
- Volunteer coordination
Languages
French
Native/ Bilingual
English
Full Professional
Certification
- NCFE CACHE Level 1- Health and Social care 2018
- CQP Animateur periscolaire France 2012
Affiliations
- Children's Church Volunteer
Supervised children during church activities
Organized age-appropriate activities
Ensured a safe and positive environment
Timeline
Customer Service Associate
SUBWAY
02.2019 - 06.2021
Customer Service Assistant
DELI GOURMET
09.2018 - 04.2019
Housekeeping Assistant
RUSKIN HOTEL
09.2016 - 02.2017
Childcare Assistant
SCHOOL MICHOUN
09.2009 - 02.2013
Business & Tourism Management - Bachelor-level coursework
Global Banking School (GBS)
High School Diploma -
Literacy Track
Functional Skills Qualification in English - Level 3
Bradford College
Certificate - Health ,Care And Children
NFCE CACHE Level 1
Certificate - Certified Youth Activity Leader CQP
Michoun