Summary
Overview
Work History
Education
Skills
Timeline
Generic

N’doneja Finley

North Las Vegas

Summary

A hardworking and reliable Team player focused on going above and beyond to support the team and serve Guest. Years of customer service and offering top-notch sells abilities. Motivated to continue to learn and grow as a Beauty professional. Motivated and customer service-oriented with expertise in engaging guests in casual, natural conversation. Maintain an inviting, orderly reception area.Resourceful Salon Manager known for high productivity and efficient task completion. Skilled in customer relationship management, inventory control, and staff training. Excel in communication, leadership, and problem-solving to enhance team performance and client satisfaction.

Overview

6
6
years of professional experience

Work History

Salon Manager

Swagger Men’s Grooming
Las Vegas, NV
09.2024 - 03.2025
  • Organized promotional events to attract new customers and increase sales.
  • Monitored employee performance to ensure quality services were delivered consistently.
  • Conducted interviews with prospective employees prior to hiring decisions being made.
  • Resolved customer complaints in a timely manner, while maintaining positive relationships with clients.
  • Analyzed financial data on a weekly basis to make informed decisions about budgeting and expenditures.
  • Managed daily salon operations, including scheduling appointments, customer service, and staff management.
  • Oversaw inventory control for retail products and supplies.
  • Trained and supervised staff on proper customer service techniques and product knowledge.
  • Regularly evaluated customer feedback to identify areas of improvement in services or products offered by the salon.
  • Scheduled employees and oversaw customer appointment calendar.
  • Increased customer loyalty and brought in new customers with targeted marketing and service strategies.
  • Developed content for social media campaigns targeting various audiences.
  • Assisted in the creation of marketing materials such as emails, newsletters, and website copy.

Receptionist

Man Cave Salon
Henderson, NV
10.2022 - 09.2024
  • Managed daily salon operations, including scheduling appointments, customer service, and staff management.
  • Oversaw inventory control for retail products and supplies.
  • Trained and supervised staff on proper customer service techniques and product knowledge.
  • Regularly evaluated customer feedback to identify areas of improvement in services or products offered by the salon.
  • Scheduled employees and oversaw customer appointment calendar.
  • Increased customer loyalty and brought in new customers with targeted marketing and service strategies.
  • Developed content for social media campaigns targeting various audiences.
  • Assisted in the creation of marketing materials such as emails, newsletters, and website copy.

Guest Service Associate

European Wax Center
Las Vegas
09.2021 - 03.2022
  • Organized promotional displays for special events or holidays in the store.
  • Participated in team meetings to discuss upcoming promotions and marketing strategies.
  • Greeted visitors and provided them with assistance.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled appointments for clients, customers, and other visitors.

Host

Lolo's Chicken and waffles
Las Vegas, NV
03.2019 - 09.2019
  • Ordered, organized, and rotated supplies
  • Satisfied customers every day with fast, friendly, and knowledgeable support for all needs
  • Satisfied customers by delivering speedy and expert service for all
  • Taught junior employees how to perform tasks such as File paperwork and Host party
  • Updated records with current bowling leagues and guest information for effective business Record keeping
  • Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets

Education

Cosmetologist - Cosmetology

Euphoria Institue
Las Vegas, NV
11.2020

Skills

  • Appointment scheduling
  • Customer service
  • Inventory management
  • Sales promotions
  • Client relationship management
  • Social media marketing
  • Time management
  • Communication skills
  • Sales strategies
  • Cash handling
  • Food presentation

Timeline

Salon Manager

Swagger Men’s Grooming
09.2024 - 03.2025

Receptionist

Man Cave Salon
10.2022 - 09.2024

Guest Service Associate

European Wax Center
09.2021 - 03.2022

Host

Lolo's Chicken and waffles
03.2019 - 09.2019

Cosmetologist - Cosmetology

Euphoria Institue

Similar Profiles

CREATE PROFILE
N’doneja Finley