Neal Putbrese

• Led team in high-pressure service environment, ensuring consistent quality and customer satisfaction.
• Trained new staff on operational procedures and service standards to enhance team performance.
• Coordinated daily shift schedules, optimizing resource allocation for peak hours.
• Implemented inventory management practices, reducing waste and improving stock efficiency.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers while still connecting with one time patrons.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers while still connecting with the one time patrons.
• Consistently lead team in sales through suggestive sales.

Operated all aspects of small mobile food business.

• Communicated effectively with dining staff and guests alike to promote adherence to dining room policies and standard operating procedures.
• Circulated throughout dining room to assess general satisfaction of guests and identify appropriate opportunities to ask guests about dining experiences.
• Trained, managed and scheduled dining staff, distributing hours and assignments to leverage strengths of individual team members.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Cultivated warm relationships with regular customers.
• Ordered and maintained liquor inventory.