Neda Devanski
Vineyard Haven,MA
Summary
A committed, experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
6
6
years of professional experience
Work History
Front Desk Administrator
Island Health Care Dental Center
Edgartown, MA
11.2024 - Current
- Greeted customers warmly and made them feel welcome.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
Restaurant Server and Bartender
Salvatore's Ristorante Italiano
Vineyard Haven, MA
05.2022 - 11.2024
- Managing high-profile clientele
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Upsold customers from shelf to premium brands to help boost sales.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Recognized by management for providing exceptional customer service.
Restaurant Server
Devon Seafood and Grill
Philadelphia, PA
04.2020 - 04.2022
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Demonstrated knowledge of alcoholic beverage offerings when making drink suggestions to patrons.
- Trained new employees to perform duties.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
Restaurant Server
Offshore Ale Co.
Oak Bluffs, MA
10.2018 - 10.2020
Restaurant Server
Chesca's Restaurant
Edgartown, MA
05.2019 - 10.2019
Education
Some College (No Degree) - Preschool Teacher
Teacher Education Faculty
Belgrade, SerbiaHigh School Diploma -
Dental School
Belgrade, SerbiaSkills
- Customer service
- Effective communication
- Customer complain resolution
- Allergy awareness
- Upselling strategies
- Food preparation knowledge
- Customer Satisfaction
- Team training
References
References available upon request.
Timeline
Front Desk Administrator
Island Health Care Dental Center
11.2024 - Current
Restaurant Server and Bartender
Salvatore's Ristorante Italiano
05.2022 - 11.2024
Restaurant Server
Devon Seafood and Grill
04.2020 - 04.2022
Restaurant Server
Chesca's Restaurant
05.2019 - 10.2019
Restaurant Server
Offshore Ale Co.
10.2018 - 10.2020
Some College (No Degree) - Preschool Teacher
Teacher Education Faculty
High School Diploma -
Dental School