Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Nedah Husein

Nedah Husein

Palos Hills,IL

Summary

Dynamic Pharmacy Technician with proven expertise at Fairmont Drug Company, enhancing workflow and patient satisfaction through exceptional customer service and precise medication dispensing. Skilled in problem-solving and HIPAA compliance, I effectively managed inventory and trained new team members, contributing to a more efficient pharmacy environment.

Overview

3
3
years of professional experience

Work History

Pharmacy Technician

Fairmont Drug Company
12.2022 - 06.2025
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.

Event Planner

UnoOnMain
12.2022 - 06.2025
  • Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
  • Coordinated schedules and timelines for events.
  • Conferred with event staff at event site to coordinate details.
  • Coordinated with participating vendors during event planning.

Pharmacy Technician

Brisson Drugs Inc
01.2022 - 06.2025

Education

High School Diploma -

Ber Nebela Secondary Girls School, Jerusalem
07.2012

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Insurance billing
  • Medication dispensing
  • Prescription filling
  • Supply restocking
  • Pharmacy ethics
  • HIPAA
  • Pharmacy and customer records management
  • Drug inventory control
  • Labeling accuracy
  • Drug safety
  • Stocking shelves
  • Processing payments

Accomplishments

  • Processed and filled over Number prescriptions per day.
  • Documented and resolved Issue which led to Results.
  • Supervised team of Number staff members.

Languages

Arabic
Full Professional
English
Full Professional

Timeline

Pharmacy Technician - Fairmont Drug Company
12.2022 - 06.2025
Event Planner - UnoOnMain
12.2022 - 06.2025
Pharmacy Technician - Brisson Drugs Inc
01.2022 - 06.2025
Ber Nebela Secondary Girls School - High School Diploma,

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