NEDJINA EUGENE
Jacksonville,FL
Summary
I Provide compassionate daily care to up to 10 residents, assisting with hygiene, mobility, and meals while ensuring comfort and dignity. Maintained 100% documentation accuracy for vital signs and patient condition reports, contributing to effective care planning.
Reduced fall incidents by closely monitoring patients and proactively assisting with transfers and ambulation.
And Also as a customer service ( Cashier) experience, I Handled customer returns and complaints with professionalism, resulting in repeat business and positive reviews. Handled daily cash, credit, and mobile payments. Resolved customer concerns with empathy and efficiency, maintaining a 95% customer satisfaction rating. Assisted with stocking shelves, setting up displays, and maintaining a clean, organized front-end
Overview
5
5
years of professional experience
1
1
Certification
Work History
Caregiver
Sevita Home Care
08.2023 - 12.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Customer Service Cashier
Walgreens
07.2021 - 02.2023
- Answered product questions using knowledge of sales and store promotions.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Increased customer loyalty and retention.
Package Handler
Debbie's Staffing
04.2020 - 05.2021
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Assembled, sealed, and loaded packages into correct trucks.
- Monitored and tracked shipment progress to confirm on-time delivery.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
Education
Associate of Arts -
FSCJ
Jacksonville, FLNursing Assistant Certificate - CNA
One Week CNA Training
1343 Rogero Rd, Jacksonville FL, 3221107.2023
High School Diploma -
Independence High School
Charlotte, NC06.2021
Skills
- Customer Service
- Exceptional Communicaton
- Hospitality and Accommodation
- Problem Resolution
- Understanding Customer Needs
- Safe Work Practices
- Calm and Professional Under Pressure
- Interpretation and Translation Services
- Team work and collaboration
- Compassionate and patient-centered care
- Attention to detail
- Respect privacy and dignity
- Reliability and punctuality
Certification
- CNA - Certified Nurse Assistant
- Medication Technician
Languages
English
Full Professional
French
Native or Bilingual
Additional Information
CPR Certification- American Heart Association
Basic life support(BLS)- American Heart Association
Timeline
Caregiver
Sevita Home Care
08.2023 - 12.2024
Customer Service Cashier
Walgreens
07.2021 - 02.2023
Package Handler
Debbie's Staffing
04.2020 - 05.2021
Associate of Arts -
FSCJ
High School Diploma -
Independence High School
Nursing Assistant Certificate - CNA
One Week CNA Training
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