Summary
Overview
Work History
Education
Skills
Timeline
Generic

Neeka Lockett

Stockbridge,GA

Summary

Self-disciplined, detail oriented, and highly motived professional with years of experience in customer service. Successfully addressing responsibilities with creativity and flexibility beneficial to employer while working effectively, consistently prioritizing tasks, and meeting deadlines. Proven organizational and interpersonal skills needed to successfully work within remote environments, demonstrates high levels of dependability, Integrity, and resourcefulness.

Overview

3
3
years of professional experience

Work History

Customer Service Lead

SUBWAY®Restaurants
09.2024 - Current

- Supported food preparation and customer service.

- Assembled customer orders and managed cashier duties efficiently.

- Managed production of multiple types of deli meat for client requirements.

- Conducted regular inventory assessments and replenished stock items.

Caregiver

Comfort Keepers
10.2023 - 06.2024

- Delivered high-quality assistance and support for senior residents.

- Engaged in supportive interactions with older adults.

- Contributed to maintaining cleanliness, culinary tasks, and shopping activities.

Delivery Driver

Chic Fil a
06.2023 - 05.2024

- Accurately prepared customers order for on-time delivery in high-volume, fast paced environment.

- Proactively respond to any issues, decisively

troubleshooting and handling problems as they arise.

- Managed quick and quality delivery of orders.

- Maintained excellent client relations.

- Ensured customer satisfaction through meticulous food preparation.

Election Worker/ Customer Service

Fulton County Government Center
04.2022 - 09.2023
  • Verified voter identification documents, maintaining integrity within the electoral process.
  • Contributed to fair election outcomes by adhering strictly to established guidelines and protocols.
  • Safeguarded sensitive voter information, maintaining confidentiality throughout the election process.
  • Resolved voter inquiries, providing accurate information on voting procedures and eligibility requirements.
  • Ensured accurate vote counts by diligently following established ballot handling procedures.
  • Collaborated with fellow election workers to maintain a professional and secure environment during elections.

Education

Bachelor of Business (BA) - Business Administration

Strayer University
Morrow, Ga
12.2022

Skills

  • Administrative Support
  • Customer Service
  • Detail-oriented
  • Organized
  • Multitask
  • Self-Initiating
  • Problem Solving
  • Adaptability
  • Creative
  • Time and Task Management
  • Written and Verbal Communication
  • Microsoft Office
  • Zoom
  • Adept at learning new technologies quickly and efficiently

Timeline

Customer Service Lead

SUBWAY®Restaurants
09.2024 - Current

Caregiver

Comfort Keepers
10.2023 - 06.2024

Delivery Driver

Chic Fil a
06.2023 - 05.2024

Election Worker/ Customer Service

Fulton County Government Center
04.2022 - 09.2023

Bachelor of Business (BA) - Business Administration

Strayer University
Neeka Lockett