Neena Ebanks
Philadelphia,CT
Summary
Dynamic professional with a proven track record at The Fresh Market, excelling in customer service and cash handling. Enhanced operational efficiency by streamlining checkout procedures and training new staff. Demonstrated strong teamwork and communication skills, fostering customer loyalty and satisfaction. Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness.
Overview
5
5
years of professional experience
Work History
Cashier
The Fresh Market
05.2021 - 01.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to ensure operational efficiency.
- Collaborated with team members to streamline checkout procedures, reducing wait times.
- Trained new cashiers on register operations and customer service best practices.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Managed inventory levels at checkout, coordinating restocks as necessary for optimal performance.
- Implemented promotional displays at the register to increase impulse purchases and sales volume.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Hockey Camp Counselor
Avon Old Farms
07.2019 - 08.2022
- Supervised daily activities for campers, ensuring safety and engagement in hockey training sessions.
- Facilitated skill development through structured drills and personalized coaching for individual campers.
- Organized team-building exercises to enhance camaraderie and sportsmanship among participants.
- Collaborated with fellow counselors to design and implement innovative training programs tailored to varying skill levels.
- Developed positive relationships with campers, serving as a mentor and support system throughout the camp experience.
- Created a lasting positive impact on campers by serving as a role model and mentor both on and off the ice.
Education
Bachelor of Science - Natural Sciences With A Concentration of Biology
Temple University
Philadelphia, PA05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Cash register systems
Timeline
Cashier
The Fresh Market
05.2021 - 01.2024
Hockey Camp Counselor
Avon Old Farms
07.2019 - 08.2022
Bachelor of Science - Natural Sciences With A Concentration of Biology
Temple University
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