Nefertiti Butler
Houma
Summary
Diligent [Desired Position] with solid background in retail sales and customer engagement. Demonstrated success in driving store sales and enhancing customer satisfaction through effective communication and product knowledge. Proven ability to utilize problem-solving skills and teamwork to meet customer needs and achieve sales targets.
Overview
17
17
years of professional experience
Work History
Sales Associate
Lowes Home Improvment
08.2021 - 04.2023
- Assisted customers in product selection and provided expert knowledge on home improvement solutions.
- Maintained organized merchandising displays to enhance customer shopping experience and maximize sales opportunities.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout for customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Customer Service Representative/Sales Associate
Toys"R"Us
11.2017 - 04.2018
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Assisted customers with inquiries, enhancing overall shopping experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Sales Support Coordinator
JCPenney
02.2006 - 03.2007
- Coordinated sales support activities to enhance customer satisfaction and streamline communication between departments.
- Assisted in preparing sales presentations and proposals, ensuring alignment with client needs and organizational objectives.
- Contributed to business growth by identifying upselling opportunities during client interactions and sharing relevant information with the sales team.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Education
High School Diploma - Biology
Ellender Memorial High School
Houma, LA05-2005
Skills
- Customer service
- Teamwork and collaboration
- Excellent people skills
- Reliable and punctual
- Self-checkout assistance
- Quick learner
- Dependability
- Attention to detail
- Merchandising
- Reading comprehension skills
- Written and oral communication skills
- Sales training
Timeline
Sales Associate
Lowes Home Improvment
08.2021 - 04.2023
Customer Service Representative/Sales Associate
Toys"R"Us
11.2017 - 04.2018
Sales Support Coordinator
JCPenney
02.2006 - 03.2007
High School Diploma - Biology
Ellender Memorial High School