Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Neha Patel

Valparaiso,FL

Summary

Hardworking student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Customer Service Staff Member

Publix Super Markets Inc
06.2016 - Current
  • Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
  • Assisted in training new staff on company policies and customer interaction protocols.
  • Streamlined complaint resolution processes, enhancing overall customer satisfaction.
  • Mentored junior staff, fostering a positive work environment focused on teamwork and support.
  • Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.

Front Desk Supervisor

Budget Inn (Shree Mahavir Inc.)
02.2014 - Current
  • Greeted guests and provided exceptional customer service to enhance visitor experience
  • Managed front desk operations, ensuring smooth check-in and check-out processes
  • Assisted in resolving guest inquiries and complaints promptly and professionally
  • Maintained accurate records of reservations and room availability using property management software
  • Implemented efficient scheduling practices to optimize staff coverage during peak hours

Education

Bachelor of Science - General Business

The University of West Florida
Pensacola, FL
12-2025

Associate of Arts -

Northwest Florida State College
Niceville, FL
06-2016

Skills

  • Critical thinking
  • Building rapport
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Team building and supervision

Certification

  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Adobe Photoshop
  • Adobe Lightroom
  • Adobe InDesign

Languages

English
Native or Bilingual
Gujarati
Native or Bilingual
Hindi
Full Professional
Spanish
Professional Working

Timeline

Customer Service Staff Member

Publix Super Markets Inc
06.2016 - Current

Front Desk Supervisor

Budget Inn (Shree Mahavir Inc.)
02.2014 - Current

Bachelor of Science - General Business

The University of West Florida

Associate of Arts -

Northwest Florida State College

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