Neida Ochoa
Bradenton,FL
Summary
Dynamic and results-oriented professional with extensive experience in fast-paced environments like Jpan Sushi Bar and Grill. Excelled in customer service and team collaboration, significantly enhancing dining experiences. Demonstrated multitasking proficiency and effective time management, adept at managing large parties and ensuring high customer satisfaction. Skilled in cash handling and beverage preparation, contributing to operational excellence.
Overview
5
5
years of professional experience
Work History
Host
Jpan Sushi Bar and Grill
07.2022 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered questions about hours, seating, and menu information.
- Took reservations and to-go orders
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Cashier
Chipotle
12.2019 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Barista
Starbucks
09.2021 - 11.2021
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Education
High School Diploma -
Bayshore High School
5401 34th St W Bradenton, FL 3421005-2023
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
Languages
Spanish
Full Professional
Timeline
Host
Jpan Sushi Bar and Grill
07.2022 - Current
Barista
Starbucks
09.2021 - 11.2021
Cashier
Chipotle
12.2019 - 11.2022
High School Diploma -
Bayshore High School
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