Summary
Overview
Work History
Education
Skills
Languages
Timeline
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NEIDE PAGOTO

Newark,NJ

Summary

Motivated and friendly customer service professional with a flexible schedule, committed to safety, caring interactions, and dependable service. Seeking a customer service position at United Airlines where I can leverage my adaptability, reliability, and dedication to excellence to enhance the customer experience.

Overview

7
7
years of professional experience

Work History

Professional Pet Sitter

Self Employed
Newark, NJ
08.2023 - Current
  • Delivered exceptional care to pets, maintaining high standards of safety and well-being.
  • Communicated clearly with pet owners to tailor services based on individual needs and schedules.
  • Recognized for productivity and efficiency in managing tasks, handling unique situations with compassion and adaptability.
  • Trained and soothed pets with patience, ensuring their comfort and satisfaction.

Real Estate Agent

Rosa Agency Realtors
Newark, NJ
11.2017 - Current
  • Maintained client database and followed up regularly to offer buying and selling assistance.
  • Held open houses to engage and introduce potential clients to the local real estate market.
  • Mediated efforts to negotiate property sale between buyer and seller to achieve desired results.
  • Discussed offers, services, listings, and home loans with prospective customers.
  • Cultivated and maintained strong relationships with customers, brokers, and real estate professionals to generate leads, referrals, and repeat business.
  • Consulted with customers to successfully guide processes of purchasing and sales.
  • Interacted with customers via phone, email, social media, and in-person meetings.

Education

Bachelor of Arts - Pedagogy

Federal University of Parana
Parana - Brazil
01-1997

Skills

  • Customer Service: Adept at delivering exceptional service and maintaining high standards of care, ensuring client satisfaction and loyalty
  • Adaptable: Quick to adjust to new situations and challenges, thriving in fast-paced environments and managing last-minute changes effectively
  • Dependable: Reliable and punctual, consistently demonstrating a strong work ethic and commitment to responsibilities
  • Caring: Compassionate approach to customer interactions, focusing on individual needs and providing personalized support
  • Analytical: Highly organized and analytical, skilled in addressing routine needs and managing unique circumstances with efficiency

Languages

  • Portuguese, Bilingual (C2)
  • Spanish, Upper intermediate (B2)

Timeline

Professional Pet Sitter

Self Employed
08.2023 - Current

Real Estate Agent

Rosa Agency Realtors
11.2017 - Current

Bachelor of Arts - Pedagogy

Federal University of Parana

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