Neidelyn Ortiz
Newburgh,NY
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Carestier Health
01.2025 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
Medical Assistant
Cornerstone Family Healthcare- Urgent Care
08.2020 - 09.2022
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Sales Associate
Kohls Department Store
08.2017 - 09.2019
- Greeted customers and provided exceptional customer service.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Certification - EKG Technician
Eastwick College
Ramsey, NJ10-2023
Certification - Medical Assisting
Eastwick College
Ramsey, NJ07-2023
Certification - Phlebotomy Technician
Eastwick College
Ramsey, NJ01-2023
High School Diploma -
Newburgh Free Academy
Newburgh, NY06-2017
Skills
- Inventory Management
- Medical Terminology
- Data Entry
- HIPAA Compliance
- Proper sterilization techniques
- Certified in Basic Life Support (BLS)
- CPR
- Maintaining confidentiality
- Vital signs
- Venipuncture and phlebotomy
Timeline
Medical Assistant
Carestier Health
01.2025 - Current
Medical Assistant
Cornerstone Family Healthcare- Urgent Care
08.2020 - 09.2022
Sales Associate
Kohls Department Store
08.2017 - 09.2019
Certification - EKG Technician
Eastwick College
Certification - Medical Assisting
Eastwick College
Certification - Phlebotomy Technician
Eastwick College
High School Diploma -
Newburgh Free Academy
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