Neify Cure
Doral,FL
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Computer savvy professional with exceptional customer-friendly attitude and team collaboration skills as Front Desk Receptionist. Bilingual individual with proven abilities handling tasks simultaneously while delivering service with smile. Fluent in Spanish and with solution-oriented approach.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Morningside Healthcare
Miami, FL
01.2022 - Current
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Stored guest valuables in safe and individual boxes for security.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
Supervisor
Pandora
Miami, FL
04.2021 - 01.2022
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Achieved results by working with staff to meet established targets.
- Identified individual employee's unique work styles and adapted management methods.
Education
Bachelor of Arts - Psychology
Autonoma Del Caribe
Colombia07.2021
Skills
- Accounting Techniques
- Customer Service
- Visitor and Customer Relations
- Greeting and Seating Clients
- Patient Records Gathering
- Active Listening
- Medical Procedure Coding Software
- Microsoft Office
- Critical Thinking
- Email Software
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Morningside Healthcare
01.2022 - Current
Supervisor
Pandora
04.2021 - 01.2022
Bachelor of Arts - Psychology
Autonoma Del Caribe
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