Neijoni Villarreal
Tsaile,AZ
Summary
Responsible candidate with practical experience in communication and customer service. Coordinated logistics and improved dispatch processes, showcasing strong organizational skills. Eager to leverage adaptability and problem-solving abilities in a supportive role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dispatcher
Dine College
Tsaile, AZ
01.2025 - Current
- Coordinated transportation logistics for student activities and events.
- Managed communication between departments to streamline service requests.
- Reduced errors in dispatch logs by implementing a thorough double-check system for all entries.
- Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
- Assisted in training new dispatch personnel on protocols and systems.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Military
Marines Corps
San Diego, CA
11.2024 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Associate of Applied Science - Administration of Justice
Eastern Arizona College
Thatcher, AZ05-2027
High School Diploma -
Chinle High School
Chinle, AZ05-2024
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
Certification
- First Aid/CPR Certified
- Certified in Defensive Tactics
- Certified in Defensive Driving
Timeline
Dispatcher
Dine College
01.2025 - Current
Military
Marines Corps
11.2024 - 12.2024
Associate of Applied Science - Administration of Justice
Eastern Arizona College
High School Diploma -
Chinle High School