Neil Randall
Strategic Account Manager
Bountiful,UT
Summary
Results-driven Strategic Accounts Manager with 10+ years of experience in automotive retail technology and remarketing solutions. Proven track record in dealer relationship management, business development, and exceeding sales targets. Expert in utilizing CRM tools and data analytics to optimize sales strategies and drive market penetration. Demonstrated success in building and maintaining long-term relationships with dealership principals and key decision-makers. Thrives in a dynamic startup environment.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Inspector
Backlots / OpenLane
09.2019 - Current
- Drive business growth through strategic relationship management with automotive dealerships
- Analyze market trends and vehicle condition data to optimize remarketing strategies
- Collaborate with cross-functional teams to enhance dealer solutions and customer experience
- Utilize industry expertise to provide comprehensive inventory solutions for dealer clients
- Maintain 95% client retention rate through proactive relationship management
- Execute targeted sales campaigns resulting in 25% year-over-year revenue growth
Strategic Account Manager
DealerOps
10.2018 - 09.2019
- Spearheaded complete sales cycles from prospecting through closing, exceeding revenue targets by 30%
- Developed and executed targeted sales strategies for dealership portfolio expansion
- Cultivated high-value partnerships with Dealer Principals, General Managers, and C-level executives
- Implemented data-driven approach to identify market opportunities and optimize sales strategies
- Conducted successful product demonstrations leading to 85% close rate on qualified opportunities
Senior Inside Sales Consultant
Dealertrack Technologies
04.2014 - 09.2018
- Leveraged CRM and sales enablement tools to generate and nurture dealership relationships
- Implemented multi-channel outreach strategy resulting in 40% increase in dealer engagement
- Built strategic partnerships with Cox Automotive business units to expand market presence
- Achieved President's Club recognition for consistently exceeding sales targets
- Utilized consultative selling approach to understand dealer needs and provide tailored solutions
Education
Bachelor's Degree - Communication and Media Studies
University of Utah
Skills
Strategic Account Management
Dealership Business Development
Value Proposition Development
Client Relationship Building
Product Demonstrations
Market Penetration Strategies
Cross-functional Team Leadership
Salesforce CRM
Sales Analytics Tools
Automotive Industry Software
Digital Marketing Solutions
Certifications & Accomplishments
- CEB Challenger Sales Methodology Certification
- Advanced CRM Systems Management
- Automotive Remarketing Industry Specialist
- Director's Club Award Recipient
Timeline
Inspector
Backlots / OpenLane
09.2019 - Current
Strategic Account Manager
DealerOps
10.2018 - 09.2019
Senior Inside Sales Consultant
Dealertrack Technologies
04.2014 - 09.2018
Bachelor's Degree - Communication and Media Studies
University of Utah