Results-driven professional with extensive experience at Hillsboro Police Department, excelling in dispatch operations and enhancing response times through strategic process improvements. Skilled in data entry and active listening, I effectively analyze incident reports to inform resource allocation, ensuring optimal service delivery and operational efficiency.
Overview
9
9
years of professional experience
Work History
Dispatcher
Hillsboro Police Department
303 N Waco ST Hillsboro TX 76645
04.2026 - Current
Coordinated emergency responses by dispatching units effectively to incidents and calls for service.
Monitored radio communications, ensuring clear and concise information relay among officers in the field.
Maintained accurate records of dispatch activities, facilitating efficient tracking and reporting of incidents.
Implemented process improvements that enhanced response times and operational efficiency within the department.
Analyzed incident reports to identify trends, contributing to strategic planning and resource allocation decisions.
Led initiatives for technology upgrades within dispatch systems, enhancing overall functionality and user experience.
Assistant Manager
Little Caesars Pizza
1517 I35 N Bellmead TX 76705
11.2017 - 04.2026
Supervised daily operations, ensuring compliance with safety and quality standards.
Trained and mentored staff on food preparation and customer service techniques.
Implemented inventory management procedures to minimize waste and control costs.
Developed staff schedules to optimize labor efficiency during peak hours.
Led initiatives to improve customer satisfaction through enhanced service protocols.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Stocker
Walmart
4320 Franklin Ave Waco TX
11.2019 - 06.2024
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Developed and maintained courteous and effective working relationships.
Resolved problems, improved operations, and provided exceptional service.