Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Neko Perry

Centereach

Summary

Dedicated customer service representative skilled in compliance monitoring and problem-solving. Proven ability to enhance client education and satisfaction through effective communication.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Licensed Customer Service Representative

GEICO
04.2025 - Current
  • Assisted customers with policy inquiries and claims processing to ensure timely resolution.
  • Provided accurate information regarding coverage options and premium rates to enhance customer understanding.
  • Utilized CRM systems to track customer interactions and maintain up-to-date records for efficient service delivery.
  • Resolved customer complaints by identifying issues and implementing appropriate solutions to improve satisfaction.

Advertising Sales Director

Professional Sports Publications
05.2023 - 03.2025
  • Collaborated with creative teams to design impactful ad campaigns that meet client objectives.
  • Established strong relationships with clients, ensuring satisfaction and loyalty through effective communication.
  • Developed sales strategies and people skills to entice clients, negotiate contracts and close deals.

Direct Marketing Consultant /Certified Corporate Trainer

Opulence Management Inc
01.2023 - 04.2023
  • Developed targeted direct marketing campaigns to enhance customer engagement and brand awareness.
  • Managed client relationships, providing insights on campaign performance and recommending strategic adjustments.
  • Trained junior staff on best practices in direct marketing techniques and tools for effective execution.

Education

Associate of Science - Music

Suffolk County Community College
Selden, NY
05-2018

Skills

  • Compliance monitoring
  • Client education
  • Problem-solving
  • Policy administration

Certification

New York Insurance License

Florida Insurance License

North Carolina Insurance License

California Insurance License

Timeline

Licensed Customer Service Representative

GEICO
04.2025 - Current

Advertising Sales Director

Professional Sports Publications
05.2023 - 03.2025

Direct Marketing Consultant /Certified Corporate Trainer

Opulence Management Inc
01.2023 - 04.2023

Associate of Science - Music

Suffolk County Community College