Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

NELLY BAUTE

Longwood,FL

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

DREAM SOLUTION
Hockessin, DE
11.2023 - Current
  • Updated system with order specifics and customer details, preferences, and billing information.
  • Led on- and off-site customer support teams across multiple time zones.
  • Determined accurate prices for customer services, consistently searching for deals and best prices.
  • Provided customer service in a courteous and professional manner.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Performed follow-up calls to ensure customer satisfaction with product and service delivery.
  • Implemented best practices regarding customer service standards across all channels.
  • Monitored customer satisfaction levels through surveys and feedback forms.
  • Updated databases with new and modified customer data.

Sales Agent

26 MOTORS
The Bronx, NY
01.2020 - 01.2021
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Computed balances, totals or commissions to support accounting team.
  • Developed relationships with potential buyers through phone calls and emails.
  • Handled returns and exchanges according to company policies.
  • Provided follow-up customer service after a car sale was completed.
  • Responded to inquiries from potential customers via email and telephone.
  • Negotiated prices with customers who wanted to buy used cars from the dealership's lot.

Education

GED -

BOONE HIGH SCHOOL
Orlando, FL
08-2007

Skills

  • Retail loss prevention
  • Promotional support
  • Upselling
  • Contract preparation
  • Positive and professional
  • Exceptional customer service
  • Sales goals attainment
  • Marketing in spanish
  • Advanced grammar
  • Copywriting in spanish
  • Idiomatic expressions
  • Fluent spanish speaker
  • Technical spanish knowledge
  • Spanish language consulting
  • Business spanish proficiency
  • Cross-cultural communication
  • System monitoring
  • Virtualization
  • Data entry
  • Laptop servicing
  • System backups
  • Password resets
  • Incident reporting
  • Technical documentation
  • Application configuration
  • Disaster recovery
  • Test environments
  • Information analysis

Certification

  • EKG TECHNICIAN
  • PHLEBOTOMY TECHNICIAN
  • CLINICAL MEDICAL ASSISTANT

Languages

English
Professional
Spanish
Professional

Timeline

Sales Associate

DREAM SOLUTION
11.2023 - Current

Sales Agent

26 MOTORS
01.2020 - 01.2021
  • EKG TECHNICIAN
  • PHLEBOTOMY TECHNICIAN
  • CLINICAL MEDICAL ASSISTANT

GED -

BOONE HIGH SCHOOL

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