Nellie Arnold

• Prepared products following restaurant, health, and safety standards and procedures.
• Escalated problems or complaints to relevant supervisor or manager for resolution.
• Trained new team members on procedures, customer service, and sales techniques.

• Created and implemented policies to achieve customer satisfaction and maintain food service standards.
• Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
• Communicated and negotiated with various vendors to obtain necessary inventory.
• Settled crew member disputes by addressing problems quickly and providing successful mediation.

Prepared , boxed and staged items to be shipped to other Gabe’s stores

• Took orders, prepared meals, and collected payments.
• Became familiar with products to answer questions and make suggestions.
• Worked front counter, drive-thru and other areas.
• Collaborated with team members to complete orders.