Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Insurance Coordinator
Lucile Packard Children's Hospital
2015.06 - 2017.01
Verified payment method for five physicians
Composed estimate letters, distribute payments, meet with patients to discuss payment plan
Requested prior authorizations and referrals
Clinical work and billing inquiries.
Verified insurance and communicated coverage to staff and patients.
Managed a high volume of inbound calls, promptly resolving issues while providing accurate information on policies and procedures.
Consultant
LRA Worldwide
2014.01 - 2014.12
Professionally trained on the brand, objectively assessed delivery of the brand promised
Focused on the execution of customer service and the overall performance of our client
Evaluated the performance of the client's employees on a day to day basis
Traveled internationally
Fashion Blogger
Shopience
2013.10 - 2013.12
Wrote short blogs about fashion trends, must-haves and our inspiration look of the day
Handled the Jewelry Facebook page for the company
Stylist Blogger
The Examiner
2009.08 - 2012.08
Developed and authorized articles about fashion, my style, what I loved and what inspired me
Wrote short stories about the latest trends, street style, and editorials
Offered readers style inspiration, ways to get the look and insider shopping picks
Sales Intern
TV Sant Cugat
2009.09 - 2009.10
Sold air time with businesses around the city of Barcelona
Organized meetings
Managed wide variety of clerical work
Searched for new clients and businesses in the area
Helped sales professionals maintain customer relationships by making follow up calls to recent buyers
Promotions
Clear Channel Radio
2009.01 - 2009.08
Coordinated events and promotions for five stations, driving increased brand awareness and customer loyalty
Organized and assisted at local events in the Bay Area
Commercial spots
Education
BA in Broadcast Electronic Communications Arts -
San Francisco State University
San Francisco, California
01.2009
Skills
Bilingual in English and Spanish
Insurance Verification
Insurance processes
Accounts Receivable
Medical billing and coding
Microsoft Office
Insurance Coverage Verification
Attention to Detail
Organizing and Prioritizing Work
Teamwork and Collaboration
Prior authorization processing
Decision-Making
Customer service and assistance
Volunteer Experience
Stanford Hospital and Clinics, Palo Alto, California, Unit Secretary, 03/01/12, 09/30/12, Answered patient call lights, welcomed family members and guests, answered phones, contacted social work for family support, and helped patients with special requests as needed, contacted physicians and staff as needed.
San Carlos Elms, San Carlos, California, Volunteer, 01/01/05, 04/30/07, Read to the elderly, help organize and set up game days, assisted with phone calls and provided companionship.
References
Rosa Gil, Administrative Assistant, Stanford Life Flight, 650.725.2656