Nelmarys Molina
Haines City,FL
Summary
Adaptable support professional with a background in patient care and retail customer service. Strong attention to detail, teamwork, and bilingual communication support smooth daily operations and positive client interactions. First aid and CPR certification add value in fast-paced, people-focused settings.
Overview
2
2
Languages
5
5
years of professional experience
Work History
Chiropractic Assistant
Complete Care Clinic
Kissimmee, Florida
09.2024 - Current
- Greeted patients at Complete Care Clinic, ensuring organized front desk flow for efficient patient processing.
- Executed additional responsibilities as directed by chiropractor or office manager, supporting overall clinic operations.
- Supported patients experiencing pain or discomfort before or after treatment sessions.
- Enhanced customer service delivery through effective service methods and proactive patient support.
- Provided prompt and courteous customer service to clients.
Retail Sales Associate
Home Goods Warehouse
Davenport, Florida
01.2023 - 05.2024
- Handled customer returns and exchanges professionally
- Maintained clean, safe work areas throughout store
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
- Handled customer complaints in a professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Retail Sales Associate
TJX Companies
Kissimmee, Florida
09.2021 - 06.2022
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Greeted customers upon entering the store and provided assistance.
- Handled customer complaints in a professional manner.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Completed transactions in an efficient manner while providing excellent customer service.
Education
High School Diploma -
Valencia College
Orlando, FL05-2021
Skills
- Customer service
- Effective communication
- Problem solving
- Conflict resolution
- Attention to detail
- Team collaboration
- Effective written and verbal communication
- First aid and CPR certification
- Bilingual support
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Chiropractic Assistant
Complete Care Clinic
09.2024 - Current
Retail Sales Associate
Home Goods Warehouse
01.2023 - 05.2024
Retail Sales Associate
TJX Companies
09.2021 - 06.2022
High School Diploma -
Valencia College