Nelson Cuellar
Austin,TX
Summary
Dynamic server and bartender with a strong work ethic and exceptional customer service skills, honed at Joi Asian Bistro. Proven ability to enhance guest engagement and satisfaction through personalized service and effective upselling techniques. Committed to maintaining a clean environment while prioritizing health and safety protocols.
Overview
3
3
years of professional experience
Work History
Server
Casa Do Brazil
08.2025 - Current
- Provided exceptional customer service in fast-paced dining environment
- Managed table assignments to optimize efficiency during peak hours.
Server and Bartender
Joi Asian Bistro
04.2023 - 08.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server and Bartender
Delucca Gaucho Pizzeria
02.2024 - 03.2025
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
High School Diploma -
Francisco De Miranda
La Habana Cuba Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Memory retention
- Hospitality service expertise
- Service prioritization
- Certificate of bartender by aprende institute
- Tabc
- Food handler
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Server
Casa Do Brazil
08.2025 - Current
Server and Bartender
Delucca Gaucho Pizzeria
02.2024 - 03.2025
Server and Bartender
Joi Asian Bistro
04.2023 - 08.2025
High School Diploma -
Francisco De Miranda