Nelson Jaime Fleary
Rochester,NY
Summary
Reliable and upbeat Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
6
6
years of professional experience
Work History
Sales Associate
Guilherme Materiais De Construção
11.2017 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Associate of Science - Civil Construction Technician Associate
I. U. T. Antonio Jose De Sucre
Puerto Ordaz , Bolivar Venezuela08.2008
High School Diploma -
Colegio Loyola Gumilla
Puerto Ordaz, Bolivar Venezuela07.1988
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Goal-Oriented
- Flexible Schedule
- Verbal/written communication
- Stocking and Receiving
- Client Service
- Sales Training
- Inventory Tracking
Languages
Spanish
Native or Bilingual
Portuguese
Full Professional
English
Professional Working
Timeline
Sales Associate
Guilherme Materiais De Construção
11.2017 - 11.2023
Associate of Science - Civil Construction Technician Associate
I. U. T. Antonio Jose De Sucre
High School Diploma -
Colegio Loyola Gumilla
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